MYRTLE BEACH CAR RENTAL REVIEWS

Like: I booked a compact car and ended up with a Dodge Challenger, which was not what I was expecting for the price and size, but obviously a very nice surprise.
Dislike: Picking up the car took a long time (over 30 minutes) but that was mostly due to Hertz being understaffed at the desk with only one attendant and other rental companies out of cars for the date I was there. So the line was long when we arrived. That being said, the staff on hand did their best to move everyone along.

Yes it did in every way the Chevy Colorado was a great truck I’m renting in less then a month would like to get the same truck

My card wouldn't swipe and the lady at the counter was prepared to let me go without. Couldn't manually enter the card and their chip reader didn't work. No Manager on site amd had to wait for one to call back in. Once they did, my card was entered manually no problem. I had to wait while she helped other customers. My little girl was crying because she thought we would have to just go back home. No apology when it was resolved.

Like: While the line was outrageously long (and we even arrived earlier than expected), the staff were friendly, seemed honest and authentic, and were professional (despite having to engage with cranky customers who were not happy about the line). They provided detailed instructions for returning the vehicle including where to get gas beforehand. They also helped me decide which vehicle to choose based on my needs and it was fantastic! Super smooth ride, really clean (almost brand new), newer model. Returning it was also easy and very efficient - not to mention I was met with yet another friendly staff. Very professional team you've got at Myrtle Beach Budget. Additionally, I was worried about my reservation not being honored after reading reviews for EasyRentCars, but I had no issues. I'd printed everything out and had it all ready to present at the counter. No questions and no issues.
Dislike: The line to pick up the vehicle. But that was Budget and Avis' fault for merging their customers into one line.

Dislike: The car was really small with not much leg room at all. Bucket seats are uncomfortable.

Dislike: The inside windshield was not the cleanest

Excellent process and service.

Easy booking and great process.

Car smelled of smoke and there were food crumbs everywhere.

Frustrating to choose a mustang or something similar and budget didn't have anything in that class. I walked past 5 mustangs in the lot

They did not have the SUV available that I booked, they upgraded me to a Sedan, which was ok. It worked.

Like: Everything
Dislike: Nothing

Like: 30 minute window for drop off.staff was super nice