SAN JOSE CAR RENTAL REVIEWS

Like: Tim was very kind, informative, friendly and patient. He was very knowledgeable about the process and Airport. He made it very user friendly.
Dislike: The vehicle was not very clean. It needed a thorough washing and better detailing in the inside.

Like: The price was the best price I could find online. I was skeptical since I've never heard of this car rental website in the past. I rented from San Jose airport and it was fast, easy and friendly service (I chose Dollar). I was so impressed with the rate of the car I will go first to easyrentcars.com next time and nowhere else!
Dislike: The only hesitation I would have in the future is that I had to pay in full before the trip. My travel changes often, so I'd be hesitant to pay in advance if my trip wasn't 100% confirmed. Otherwise, It was wonderful!

The car was old. Didn’t had rear view camera. The usb was not working. There was no seat adjustment.

Upon pick up, Dollar computers were down. The car was filthy with stains and ground in food on front passenger seat.

Like: easy process
Dislike: nothing

Only nasty surprise was the added bridge-crossing fee. $8 to cross the Golden Gate, then Hertz adds another $6 in "convenience fees". Don't know what planet they are living on but that is a 75% increase, unexpected and extortionate. Bad move, Hertz, you'll be my last choice in the future.

Like: The car and the service
Dislike: that the insurance for the hybrid that I had pre-ordered was so high that I could not afford it. But I guess thats not your fault.

Like: Had A great time Can 't wait til next year !!
Dislike: service was good !!

Need to run contineous shuttles from airport to pickup location Or set a counter at airprt

Like: Helpful counter folks. Price was very good.
Dislike: Not overly excited by the Chevy car, although it was new. Not your fault.

Like: Quick and easy, excellent price.
Dislike: No complaints.

Like: Staff was Happy kind and helpful

Like: Nice clean car with an option of two colors. My first time driving a hybrid car. Wasn’t comfortable at first, but I took some extra time to review all the buttons, dials and mirrors. Overall, I felt it was a good car and easy to drive.