SACRAMENTO CAR RENTAL REVIEWS

Like: The car was great! The clerk who brought me to my car, totally great!! I loved that there was no change in the cost of the car. It was completely transparent from beginning to end.
Dislike: Drop off lady was less then nice:(

Size of van was perfect, however it was hard to get in and out of the driver and passenger sides. They didn't have steps for easy access and both driver and passenger have knee problems which made it difficult to get in. Passenger side window control was broken, so I couldn't roll window up or down.

Like: The staff was awesome and friendly. They made it a easy relaxing experience.
Dislike: The 800 number could use better service

People were great but the van was beat up and dirty. It served its purpose.

When we got to the Advantage booth , they told us the only car they had left was a Hyundai Elantra. I had reserved a Toyota Camry. The attendant told us that this is the single car they had on the lot. WE CANNOT fit 5 people with 7 luggage into a Elantra. After waiting over an hour we had no choice but to leave with Nothing! We had to hire a Lyft to transport us from Sacramento airport to Fairfield which was over an hour away.

Waited45 minutes to rent car...then 45 more minutes to actually get car as it was not ready. There were 4 to 5 people also waiting. Took 1.5 hrs to Drive out

Like: Quick pick up at Sacramento airport Dollar. And free upgrade to full size.
Dislike: A little confusing on where go return the car... no biggie.

Thrifty has well maintained autos and the folks that work for them have all been very friendly and helpful!

The clerk convinced me to purchase prepaid gas because he told me outside gas prices were $3.54 a gallon and prepaid was only $3.29. There were prices below $3.00 a gallon. Last time I'll do that. I felt manipulated and deceived.

I reserved a compact car was giving an SUV wasted gas the gas tank wasn't full it was no one there at night to advise them about this issue

On the web site you make it sound like the rental amount could decrease. I have used you twice, it never has.