MANCHESTER CAR RENTAL REVIEWS

Car was fine; booked as a Volkswagen Golf or similar and got a Citroen C3 Aircross (Crossover kinda vehicle) but it certainly did the job it was required to do. My main issue with the vehicle was when I picked the vehicle up i was told that the AdBlue had been topped up but the warning light was on; shortly after the vehicle was turned on said AdBlue would start to circulate and the light would go out. After 2 days of the light being on I went back to Europcar who said that they didn't have any more AdBlue however they had a contract with Halfords and to take it down to there. So i did so, they took a full 10litre bottle of AdBlue and the car took it all. On this occasion all that was wasted was a morning of my time, which fortunately I had to spare, however in future someone else may not have this time. In even worse circumstance (for Europcar) someone could have taken the car on a long run and either become stranded when the car switched off to protect itself, or had ground itself to a halt. Neither of which would be a good situation. This was mentioned when i took the car back at the end of hire.

Very friendly and helpful

Issues with original drop off location. Booked to drop off at T5 LHR but when booked, it said T3-4. I spoke to a few people at easy rent cars and kept blaming system issues and not that quick at helping me

Slow pick up process. Not clear that digital registration required upon arrival. Queue jumping for ‘priority’ customers whilst the rest wait.

My booking said GPS navigation would be provided, but this was not so. Tank was 7/8 filled although counter staff told me I had to return it with a full tank of petrol.

Price Drop seems to be only a gimmick..

Hidden cost not sure the right advice was given

Everything was good

Close to tram stop and airport. Efficient pickup and very efficient drop-off. Would recommend.

Rep was very helpful and accommodating

Booking was easy and pleased with the price - however, at collection, the info Budget had was that Easycar had only booked and paid for a Fiesta (or similar), despite me booking a Focus - significant price difference. Budget man was very helpful and have it's what we needed.

Counter staff advised that we had booked surplus insurance and sorted it out for us. Very helpful indeed.

I've ordered a car with full petrol deposit and it was almost out of petrol. There wasn't any water for cleaning the mirrors

Easy as always

I was given a complimentary upgrade but was charged £2.75 extra when I dropped off the car, which was puzzling as the staff member said it was the difference between the car I ordered and the car I was given. It wasn’t worth quibbling such a small amount but should not have been the case. There was something wrong with the car’s steering, which I reported on returning the car. It veered to the right at speed and when accelerating. Not safe.

All okay.

VERY TIME CONSUMING GATHERING ALL THE INFORMATION REQUIRED TO PICK UP. ALSO, AS I ONLY HAD £1500 ON MY CREDIT CARD I WAS FORCED TO PAY IN ADVANCE FOR PETROL I NEVER USED, RETURNING THE CAR BAck with virtually half a tank of petrol in it. On a positive note Ryan on reception is a credit to your organisation, and probably one of the reasons you are still afloat. Had it not been for him remaining calm and trying his best to help me I would not have picked the car up and certainly would have never used you again.

Top class service, perfect!

Very competitive and great online booking system

The vehicle had a number of items which needed to be taken care of: Computer kept alarming us that the Oil Fuel was filled too much Midway we were warned to add more AdBlue (refunded by Alamo) After the first use we were warned to top up the wiper fluid. Apart from that, Alamo service was very great and supportive

Always love ERC.

Even though we had full comp insurance and a certificate an up sell was attempted as was to upgrade the vehicle but without really saying it was going to cost extra. Found it an easy process nevertheless. Car hire in the Uk is expensive all round :(

I liked that we could pre pick the supreme insurance and receive the certificate so that there was no way to up sell at the counter

Staff at Europcar Manchester UK are superb. This is my second rental from this depot over the past three years and both times the staff were helpful, efficient, and honest.

Easyrentcars' website is easy to use and has useful filter options. The car details and types of insurance coverage are clearly stated -- MUCH better than most other car rental aggregator sites. I also like and have paid for Easyrentcars' "super protection" insurance option from a major global insurer (AXA) that is that is price competitive. Good peace of mind for those who are concerned about damaging tires, windshield, roof, etc not covered in traditional rental car "collision damage waiver". But keep in mind that you are liable to the rental company until the AXA insurance pays you back.

I booked Mercedes E class as the car boot space is quite big. However I was given a BMW330 or another alternative car which car boot space is even smaller. I had to send my big luggage to my accomodation by uber. BMW330 can only store 1 big luggage and one hand carry. It is very small as compared to Merc E class.

Pretty easy to use Qeeq, comparable to other platform. The payment was smooth as compared to others. That what made me rent from Qeeq as my payment didnt get through a couple of times with another provider tho' I was using the same credit card.

Great almost brand new car.

Cheapest car hire that I could find. Much like all the others really apart from that!

Easy no complications and the staff didn’t push us to buy their insurance returning their car was also very fast and easy unlike many other companies

Easy app to use

Nice company, with a lot of deals and special prices! Very easy process to book a car!

Nice company, with a lot of deals and special prices! Very easy process to book a car!