LONDON CAR RENTAL REVIEWS

Voiture sans AC et pas d’info sur lensujet

OK

Vi blev debiterade för en saknad del inne i fordonet som vi inte hade kännedom om när vi hämtade fordonet. Personen som mottog fordonet sa att han måste notera bristen, men inte skulle debitera oss, vilket man sedan gjorde. Vi har bett om att få pengarna tillbaka.

Jag hoppas att man hjälper oss att få tillbaka felaktigt debiterad kostnad.

I was so impressed by Rodney who assisted at Europcar. He was polite, friendly and went above and beyond. I was very happy with the upgrade he gave and made my day. Rodney is by far a credit to Europcar and will certainly be using them in the future. Nothing is too much trouble for him, thank you!

Tires kept loosing air so had to keep filling

It was good

I have a very good experiences on the car rental . when return car the Staff Name Marina . she was perfect and she guild us the best and help to drop us at the station. Additionally , I have a very good and comfortable driving with the car .

Booking was fantastic .

The counter staff, both at pick up and drop off, were amazing. I cannot praise them highly enough.

All good. Even when I had a slight issue, it was sorted quickly.

excellent staff

Had booked a ford focus, but ended up with a golf, slightly smaller luggage space, but very comfortable car Stef we’re great

Easy booking littlevalue after

The car I received exceeded my expectations. I was very happy with it. However the car collection took a very long time. We lost a large part of our day especially because the shuttle bus took an hour to arrive and then made lots of stops before we arrived at Green Motion. There was hardly any fuel in the car so I had to quickly find a gas station to avoid breaking down.

Qeeq were efficient with our booking but the car rental company was not near the airport and the shuttle bus took ages to arrive at Green Motion.

The car had damage on the back left of the boot which I told the staff about before I drove off. There was a message on the dashboard saying service required-4500 miles and then I noticed another message saying washer fluid required Clearly this car had not been checked over before I had it

QEEQ are very good. This is my sec time booking through them and will do it again

The only issue we have was only while picking up the car. We came on time at 9am however the car was not ready. We have to wait for them to clean the car and we told them that we were rushing. Once we get the car, we ask the staff if we need to do anything else, complete the paper work or make any deposit payment twice but he said ni. We left the place and we got a call asking is to turn back. It’s a miss communication internallh they need our credit card details for deposit. We cant turn back and I have to provide my details via the phone. Service at this Centre definately need to be improved.

Easy and smooth transaction. Rate was competitive!

The whole process was quick and easy. All the staff I encountered were extremely polite, friendly and professional. I will definitely use Europcar again and will highly recommend to family, friends and colleagues.

Fast, easy and straightforward

Relatively easy to book and price reduced prior to rental period.

The service and staff were excellent and I highly recommend booking with Alamo.

Counter staff was aggressive about offering upgrades to many customers.

Wonderfully easy

They gave me a free upgrade. Happy with the service. Would be better if they were more closer to the airport.

Great price options and service. The only comment is on insurance. I was told at budget that in case of accident, I will be billed for 1500 pounds and the claim will have to be processed seperately by qeeq. They recommended to buy the insurance directly from them.

Staff overselling upgrades and unable to process deposit due to machine error twice

So I had an issue with my credit card PIN number but the staff did all they could to help.

Qeeq was good for this rental.

very nice

you are suppriles, so much,very nice

Counter staff were excellent and the drop off was so quick and easy. The shuttle bus was great too , can’t recommend Avis Heathrow enough.

Made our booking from Australia incredibly easy and great value.