When returning the car as suggested I made a video of the car condition, but the agent receiving the car got agitated saying that I can’t film on private property, told him I was filming the car as suggested, then switch to I could not record his voice, but did not shut up, so how am I supposed to record the car conditions if the employee does not shut up or let you do it ???
About QEEQ:10.0/10
No issues, so far so good already booking another vehicle.
“Staff were so nice and helpful. Car was lovely and clean. Drop off was very easy.”
About Europcar:9.0/10
It was a late flight and there was a large queue when we arrived so we were waiting quite a while to get the car. We received a free upgrade from an economy to an SUV. Staff were so nice and helpful. Car was lovely and clean. Drop off was very easy.
The staff is very responsive and nice, and the picking and return process are very smooth.
They can allow us to pick the more suitable one for my family at spot.
About QEEQ:10.0/10
Very excellent platform with user friendly and good response when I made some enquiry after booking
I had an accident when I was traveling in the UK around 1 a.m. But, they didn't respond, and I had to deal with the situation by myself. So, hope to enhance the midnight emergency service. Except for it, it was perfect.
“Will book directly with car rental company and not QEEQ in the future”
About DRIVALIA:9.0/10
I booked the car through QEEQ
Car was great.
I extended the car rental via Drivalia platform
Credit payment was to Drivalia
But after countless emails, no invoice could be provided for me vehicle extension
Very good service from pick up to drop off. There are extensive roadworks in the Euston area so please allow sufficient time when booking here to collect and drop car off.
About QEEQ:10.0/10
Straightforward easy process as always with QEEQ. Discount also applied after initial price quote which was good.
The manager at this branch was a legend! Made everything clear about the policy’s for protection had my car ready within 10 mins. He would be the first person I’d send people too for a hire car and I will defiantly be using them again.
Great customer service on collection and return of the vehicle. Originally rented from Europcar but got refused due to some new rule that a random check has to be done on the driver. Budget were more than accommodating and their customer service makes me want to return
Very good service throughout the process. Only negative was there is no pickup from Heathrow terminal 4 which meant we needed to get the train to terminal 3
The rental place was easy to get to, was very clean and I did not have to wait at all before someone attended to me. The car was in a great condition and ran very well. It was also very clean. Drop off was as efficient as pick up and I am very happy with the service.
About QEEQ:10.0/10
Very easy to book and compare prices. Always gives me good prices.
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