BARCELONA CAR RENTAL REVIEWS

Yo había contratado el alquiler con un seguro completo, pero al llegar al mostrador de GOLDCAR en Sr. que me atendió me dice que ese seguro no me cubría casi nada, por lo que me cobró U$S 198.00 por una nueva póliza, lo que considero una estafa por parte de ese empresa. También me cobró otro monto por el combustible diciendo que al efectuar la devolución se me acreditaría la cantidad correspondiente al combustible con el que devolviera la unidad en pocos días, lo que nunca ocurrió ya que lo entregué con mas de un cuarto de tanque. Considero una estafa por el hecho que luego y a través de Uds. también alquilé otro auto en la ciudad de Cordoba con el mismo seguro y no me cobraron absolutamente nada, diciéndome que estaba totalmente cubierto contra todo riesgo lo que fué totalmente cierto, y no solo eso sino que al no tener disponible una unidad como la que había elegido, me entregaron una de categoría superior. No se si esto les puede servir de algo, pero quería dejar asentada mi desconformidad con la empresa GOLDCAR. Gracias.

too long and slow line to pick the car

Very kind and helpful staff, the communication, pick up and drop off were super easy and the quality-price is very good. I would recommend Solo and if we return to Spain I will use again their service

No comment

I used OK RENT CAR twice in Portugal, and that's the reason I wanted to book with them in Spain too but I was really disappointed. First I tried to call them and warned them that we might be a bit late due to flights delays, and the lady was not really helpful" Wel you only have one courtesy slot, otherwise you need to cancel", and of course I told her that I don't want to cancel, it was just if they could hold the car in case. Anyway, the second problem was to find the actual pick up guy in the airport. I had to call because no one was there with a sign or something, turns out the van wait up like 10 minutes from the terminal, and he almost didn't see us and drove away without us. We would have no clue if I didn't call. When we arrive ar the car rental agency, there was no greeting and the counter guy was a bit difficult. First with my credit card, when he kept saying "Miss this is not a credit card" and I am like yeah it is. Do you have another one? Look I am renting cars once a month and I have been using this card and never had an issue with it, so please take it. After 5min he finally decided to try. The second thing was when we needed to do the initial check-up of the car, he just gave me the paper with a pen and said: "Ok bring me back this". I found it super strange as normally they come with you and do it with you to make sure everyone is happy with it. "No miss in our company we do not do that". Well, the same company in Portugal does it, to which he replied really pretentiously "well maybe they are not busy with their 3 or 4 bookings a day". I was like, hum the rental agency is pretty empty now ( it was 4 members staff, and only us and another couple trying to rent). When I brought back the sheet, he made me do it once more, because according to him, I put "too many details", what a waste of time! The car wasn't perfectly clean but at least it was comfy. Anyway, all this to say that if I go back

I was really satisfied with the booking process once again, I had a voucher to use so this booking didn't cost me a lot. Nothing else to say

For a nominal fee we upgraded and the car was very nice

QEEQ was pretty good. I do have an insurance claim to make and I’m not sure what to do

El coche entregado un Peugeot 208 estaba impecable. Con pocos kilómetros y limpio. La atención del empleado fue siempre muy amable. Recomiendo esta rentadora.

Rápido y facil proceso de reserva y el precio super competitivo. Recomiendo este portal para los próximos alquileres. Yo repetiré con Uds. Gracias.

The car meet our expectations but the process to collect car may take up some time

Good service and keep it up

No comments.

The best.

Car Price is good BUT they CHARGE your credit card the deposit of 1500 euro and not put a HOLD on the amount. Thus the currency exchange loss in credit card conversion back n forth ends up USD80 extra. Refuse to take Debit card. So unless you hv credit card in EUR currency, not recommanded to rent from them.

I paid on way charge for the car from Barcelona - Valencia on QEEQ. But Centauro charged me extra for on way when I got to pick the car up. Case is on dispute with QEEQ and I will be seeking refund from my credit card company when I return to UK. As soon as we left Barcelona car engine management light came on, l continued with driving and it went. Hour later l lost power to the car, then stopped at hard shoulder and after turning car off for few minutes it worked. Anyway Centauro replaced the car next day but l lost a whole day. When we got to Valencia the office told me they need additional car so they will be keeping this car. Felt like being ripped off by driving car all the way to Valencia from Barcelona for free for them and they charged me well over €150, what a CON Company.

Smooth process but customer service not too good as l am disputing over €65 for extra charge.

Terrible pick up process. Told we could extend our rental time by call the main number. When I called I was told that I could not change the return date or time

El Coche no funcionaba el aire acondicionado, después de 5 días de insoportable calor decidimos cambiar el coche. Eso nos hizo perder Más 3 horas y un extra de más de 150 kilómetros y el extra de golosina.

Falle de sensor de precion neumaticos

Booking was paid but they charged me at the counter for service charge anyway. They couldn't release the car without paying them that charge. When dropping off they were trying to charge me for fuel. I would try to avoid them

Car was a brand new Peugeot 3008. It was awesome. Pick up & drop off we’re super easy and the staff were excellent.

Specified vehicle not available. Offered slightly smaller automatic alternative. Whilst easier driving the overall comfort levels were affected due to a lesser amount of luggage space

Price drop was a bonus

We had to pay additional charges for refuelling even though we returned the car with a full tank. They claimed a small chip in the windscreen had to be paid for (400€) despite their rental agreement saying chips of under 20mm did not incur a charge.

The contract is enforced to the letter and there is no leeway. They err in their favour. This is a bad attitude if you want to ensure you have return customers. Not the staff's fault as they are only doing what management tell them to do. This is definitley not the sort of company I want to deal with. First and last time rental.

Qeeq works like a dream

Guichets ferme aux heures d’ouverture!!!

Très bien quand j’en ai eu besoin

No tuvimos que pagar nada extra de lo que ya habíamos pagado en la reserva a través de qeeq.com, ni seguros, ni comisiones, estaba todo incluido a un precio excelente.