VENICE CAR RENTAL REVIEWS

Great service but would have liked something closer to the airport.

Not so happy with the price. Very expensive!! The price for the kind of car we need with 4 children is unreasonable.

Counter staff very friendly and helpful.

Good prices and rent a car dealers, confirmation and docs not fully clear and correct, can be improved.

Good company. Only the 12V connection was not working so i couldn't use my GPS Garmin (USB port didn't work with my device and that wasn't the Green Motion fault because it didn't work in other cars as well).

Cars are larger than expected (booked a small SUV and got a Seat Ateca, which is a medium sized SUV). Pick up and drop off went smoothly. Price very good. Car condition as new.

the car was dirty outside. Usually I get clean cars from them. I knew that they will charge 45 euro for pick-up after 11pm, but this is not written in the contract or in any case I didn't find it anywhere. it should be clarified

We had a great experience. Courteous staff, nice car.

As always, not the car I expected but happy with Skoda Oktavia estate in lieu of Alfa. However, I think this was primarily because you wanted to get a German registered car back to Munich on a one way drop off.

Nice service. Good staff. Especially at drop-off!

you are great!! really get the best rate in an easy clear way!!

Surprising rental than the one made at Venice airport. I had rented a Peugeot 3008 that was not available at the airport, the "Budget" attendant handed us the keys to a brand new Audi A8 quattro ...... for the initial rental price. This is what I call “service” Thank you for your professionalism.

Only thing is have to wait for long time when pick up the car

Very professional and friendly staff!! Real personalized service! Absolutely outstanding!

I arrived in Venice at 10:15 pm and the employee at the pick up told me that, had I arrived after 11:00pm, I would have been charged of 45 Euros, a penalty that is not mentioned in the contract "since it doesn't happen often"! This is a very serious and unfair violation of a correct communication to the customers. I am not questioning the choice of the company about charging extra money for late evening pick-ups, I am greatly disappointed that the company doesn't mention it in the contract. I can't accept this way of behaving, I am not going to recommend Sicily by car if this lack of communication doesn't change.

Best value in car rentals in Venice

Price drop is a plus!

These people are pure fraud and robbers. I returned the car with full fuel even then these thieves never returned my security deposit of 80 euros. I kept on emailing them but thieves are thieves.

no flexibility in helping me adding the second driver. I ended up not adding it.

For crediting my points, I'm requested to post documents that Sicily by Car is not providing me. the only document that remain in my hands si the final check after the return. I have to submit it 2/3 times before it will be accepted despite the facts it has all the requested info in. Very annoying waist of time.

Good

Good

the staff at the drop off point was not helpful in any way. Instead of talking to me in English, he spoke Italian with the people around him. He later refused to share any documents he might need. I tried to convince him to help me for about an hour. I will never choose this company again in Italy.

The car was not available that we requested. Took 3 tries to get a car that would work. Very disappointed.

I sedili posteriori dell'auto non erano pulitissimi ma la macchina era complessivamente in buono stato e seminuova. Ho avuto un upgrade gratuito del veicolo.

1. non avendo macchine a benzina del gruppo che avevo richiesto, mi hanno addebitato 9,90 per la tassa sul diesel!!! (non era un problema mio) (e non la fa pagare nessuno per quelle categorie d'auto...) 2. al mio rientro mi hanno "consigliato", dicendomi che rischiavo di aver addebitata la pulizia dell'auto, che passassi da un lavaggio ad "aspirare" quelle 4 pietrine che c erano dentro. Risultato: 15 minuti tra cercare il benzinaio, cambiare i gettoni, aspirare e ritornare. tutto questo potevano farlo loro in 2 minuti esatti visto che è stato il tempo effettivo necessario per aspirare "quella gran quantità di terra che c'era..."