“Generally very happy, but the car was a bit small”
About Sicily By Car:8.7/10
The staff were reasonably friendly at pick-up, probably helped by my being able to speak Italian.
The car we received was smaller than anticipated, but it had enough room for us to travel from Pisa Airport to our destination about 2 hours away. The Lancia Ypsilon was very underpowered! Especially going up hills, which often required dropping down 2 or 3 gears to climb!!!
On the return, the agent commented that they were unable to check the condition of the car, as it was dirty, and that I would have to take it to a car wash before returning it! The dirt was from 18 days driving around white roads and normal roads in Tuscany during which time we experienced a range of weather conditions from heat to thunderstorms and heavy showers of rain. No mention was made at pick-up about returning the car "washed". Nor have I ever experienced this requirement with any other car hire company at Pisa Airport, or any other airport in Italy, over the past 30 years!
Waited a long time because car provided had parcel shelf missing and needed it to hide luggage so had to organise a different car. Happy in the end though
WE COULD HAVE HAD A BIT MORE OF AN INTRODUCTION TO THE CAR. ALSO THERE WAS A DEEP GASH IN THE DRIVERS SIDE TYRE WALL WHICH WAS NOT ON THE PAPERWORK WHICH WHILST NOT DANGEROUS SHOULD HAVE BEEN NOTICED AND REPLACED AS A SAFETY ISSUE. IF I WASNT IN SUCH A RUSH I WOULD HAVE INSISTED THE TYRE BE CHANGED. HERE WAS ALSO NO INSPECTION OF THE CAR WHEN RETURNED WHICH WE EXPECTED.
About QEEQ:10.0/10
VERY GOOD AND AN EASAY PROCESS. WOULD DEFINITELY RECOMMEND
Booked a Fiat 500 or similar. We got a Panda which was ready for the knackers yard. The accompanying document was highlighted with numerous bumps and scratches with a broken wheel trim.
A yellow warning light came on soon after driving away and each time I turned right, the front left wheel screeched. It was a little unnerving when going up hairpin bends. At night the dipped lights were dim.
The mileage was over 102,000 km when collected.
When dropped off Pablo the Panting Panda, the rep didn’t really care after I told him about the faults.
Cheap yes...
Cheerful no...
About QEEQ:10.0/10
Great service. Even reduced the price. Good comms.
Just need to make sure I pick another hire car company.
“Another hassle free and pleasant experience from start to finish”
About Sicily By Car:10.0/10
Good price in first place. Car upgraded and was a brand new high spec. vehicle. Very pleasant and helpful check in lady with no attempt to sell extras. First class in every way
About QEEQ:10.0/10
Love price protection tracker and rest of the system very easy to navigate.
The car was of good quality, however a warning light continuously sounded as an oil change/top up was due. The car was not clean upon pick up.
Europcar pick up service was a disaster. We had to queue for over two hours just to pick up the car, with no explanation or offer of compensation. There was not an unsurprisingly large amount of people in the queue - rather there were only two members of staff (there were 8 desk areas) who were very slow. This was completely unacceptable and I will not book with Europcar in the future.
Quick pick up procedure. Appreciate the photo instruction re notification of any scratches on pick up as always concerned I might miss something before I drive the car away.
“Very good, with just a bit of hassle when we picked it up due to social distancing.”
About Maggiore:9.0/10
The car was brand new and very clean. The office staff were pretty good, but a bit overwhelmed by the amount of people. It was hassle speaking over the phone and we should have been warned about this prior to picking up the car. However, the lovely girl I spoke to had excellent English and everything went through smoothly. It should have been made clearer when booking that the driver of the car should do the booking.
“As the name implies, ours was an easy and faultless car rental experience.”
About Hertz:9.7/10
Smooth and efficient pickup. Friendly service staff. Near new rental car which met all our requirements very well. Vehicle returned via key drop box due to early flight departure with zero issues.
About QEEQ:10.0/10
Easy to use, online booking process, and a faultless vehicle rental agreement with Hertz car rental.
Efficient service. Didn't provide the car that was requested, i dont think a peugeot 308 sw is similar a bmw 2series but the car drove well, was comfortable and modern. Returning the car was quick and straightforward.
About QEEQ:10.0/10
Very easy to book through the platform and great price. I would use easyrentcars again without a doubt
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