I got from the UK to Italy in the same time it took to collect the car. 2 hours for collection is unacceptable. Also I booked a full size car and got a Nissan Juke which I do not class as a full size vehicle. Could not be bothered to raise given it took 2 hours to get in the first place.
My booking was for a Jeep Renegade or similar vehicle, which I paid extra to get. I was totally disappointed at hatchback Kia Stonic that was provided.
About QEEQ:8.0/10
It was evident that AVIS representatives were not happy with a third party booking. Not sure if will book through third party again.
this was the second car I got from Sicily by car. I was not thrilled with the condition of the cars. I know this was an exceptional year and cars were scarce... so hopefully it will be better in the future.
About QEEQ:10.0/10
Qeeq was great. Service, friendliness and price were all good!
eeee
there was no shuttle working and no notification that that was the case. i hate to walk in the heat with a huge suitcase and a toddler. upon arrival there was an issue with the customer in front of me and i waited 45 minutes to be taken care of. the upgrade to cover the car was outrageous.
Avis Naples is an absolute gong show. There were huge lineups at the pick area (which is outside the terminal) and we waited about 45 mins to get the car. Wasn’t the car we reserved but that was okay because it still fit our needs. No one inspected the car with us before hand. We dropped the car in Rome and the Rome Avis was great.
“Good, but reservation should have had been honoured.”
About Europcar:7.0/10
Europcar was informed by Easyrentcars that I will be late to pick up the reserved car. Despite that, I was informed that the car I reserved was gone and I had to pay extra for another car.
The biggest disappointment of the whole process was when we had to queue at the counter for nearly two hours to get the vehicle and that affected badly our plans for the day.
The car rental area is out of the terminal. People need to take a bus and there is no clear indication of it. The only car rental company in the terminal is Sixt.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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