The service was amazing and professional.
The shuttle bus picked us up and dropped us off right where we needed to be.
The car was clean , modern and great to drive.
About QEEQ:10.0/10
This was my first time using QEEQ and to be honest I wont be be using any other company in the future. I wasnt sure what to expect as the prices were alot cheaper than most companies.
The car was very dirty, lots of scratches marks and bumps, there was a large hose bucket and wash gear in the boot of the car, it was well passed at service state and the fuel consumption probably because of this was very bad,
We were misinformed as it said the pick up and drop off was at the airport when in actual fact being there was no courtesy bus we had to get a taxi and an Uber with a total cost of $75 all in all we may as well put that money together with the cost you charged and gone with a decent reputable company and picked it up at the airport
The staff member we dealt with was friendly, helpful and informative, he was courteous and accommodating despite how busy it all was when we attended the business.
About QEEQ:10.0/10
Queeq made things soo easy and made our car hire cheaper than anything offering at the time… it was quick and simple to navigate and it almost seemed to good to be true but it wasn’t it was better than
“Worth every penny and an experience I will be only too happy to repeat in the future.”
About Apex:10.0/10
Staff were fantastic. Helpful and friendly. Courtesy bus from and to airport was greatly appreciated. Would have absolutely no trouble booking with Apex again. Seamless experience.
About QEEQ:8.0/10
Great booking platform that I will happily use again. No issues or concerns with any of the booking process. Great value.
The counter staff at Mascot were friendly and very helpful.
The windscreen was a little dirty on the inside from a previously attached GPS and stickers that had been removed.
Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
About QEEQ:10.0/10
Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.
The customer service from Faasala Siofele at Jucys was so helpful & so accommodating to my every need,it was excellent to have a staff member listen to what vehicle would suit me best for what I had planned for my stay in Sydney. Everything went smoothly will definitely recommend Jucy to friends & family
& hopefully they deal with Miss Faasala Siofele.
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