SYDNEY CAR RENTAL REVIEWS

The customer service was good, after we eventually figured out where the shuttle picked up from. The automated directions were very unclear. The car smelt like an ashtray and evidently had previously had a heavy smoker in it which was a bit much. The breaks worked but sounded like the pads were getting thin.

Excellent/affordable car rental company in Sydney.

Overall good.

Must have a car type selection with detail like fuel consumption and car ages

The car we got had worn out shock absorbers...

The car condition is excellent. I had such a great rental vehicle first time in Australia. It was a great experience

The staff is very nice and the car is good but just quite dirty. The way from the company to the airport is quite long, including the waiting time for the shuttle, the whole process needs an hour.

Reliable and easy.

Happy with everything overall. No issue’s. Staff, great customer service. Europe rental location was easy to find.

A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.

Wonderful platform, i have become a huge fan. Easy to use app, wonderful deals and significant $$ savings. Thank you easyrentcars for truly bringing in some competition and making a difference in the lives of travellers.

No-one assisted me to check the car over when I picked up the car. There were a few scratches and they just told me to take a picture. Someone really should walk around the car.

Great price for a car in very good condition. I will be using you again!

Excellent App. Easy to navigate and logical.

新型のカローラスポーツを貸してくれました。スタッフもフレンドリーで最高です。

catching the shuttle is a pain

Everything went smooth! Definitely use them again.

Very comparitive price. Great app!

Everything was great both in syd and melb branch except syd branch pickup shuttle came so late that i missed my flight but it was also improper planning on my part. Great experience overall

Gave me the wrong car after making me wait for over an hour and miss a meeting. It broke down once and required a jumpstart costing $90 at 12am. Confirmed an extension to the booking one day, then rang me the next day to ask why I hadn’t brought the car back and insisted I return it until I explained I was already outside Sydney so suddenly it was okay??

Apex staff were very friendly, polite and extremely helpful.

Le personnel et les véhicules sont en tout point de vue impeccable.

It is such a hassle to call for them to pick us up, carry our luggage to the waiting area, upload and download them during shuttle service then upload again to the rented vehicle as the counter is NOT in terminal. Worst scenario is when they gave option either A. Pay aud19.90 per day for toll charges OR B. Pay Admin fee of aud38 plus whatever toll charge incurred during the rental period (which both options are Relatively expensive). They gave us wrong key to the wrong car (parked side by side) and wasted few minutes to inspect wrong vehicles. Dropping the car off was also a hassle as we again have to download and upload luggage to use their shuttle service to the airport. The to top it all we were charged unknown fee AFTER we went back to hometown without any further information. No invoices were given throughout the rental period

We thought the service was great. Vehicle was perfect. The only problem we had was when we got to Sydney we had a number to call for a shuttle and that wasn’t the correct number. We ended up calling “Park on King” where the rental office is located and they helped us sort it out. Otherwise the rates were reasonable and the counter staff (when we did get there) was great.

Waited a long time (30 mins) for pick-up and had to call twice. Even after the driver arrived, my name was not on the pick-up list which means my request for pick-up was not even passed to the driver. After arriving at the car rental, it took almost 30 mins to process my booking with the staff having to key in my details into the system twice. All in all, it took almost 1.5 hours before I can even get to drive. Even after drop-off, nobody attended to me even after standing there for 15 mins with staff walking off elsewhere.

Will definitely use this platform for booking in the future. It is easy to use and my experience booking through Easyrentcars were great.