i was driving Kia Cerato and the car was smooth and easy drive. The car butt able to storage 3 big luggages and 1 small luggage. I was satisfied and have a good time.
The wheel alignment and the steering wheel are off center, got an unfriendly staff when pick up
About QEEQ:8.0/10
It's easy and convenient to use,but sometimes the car rental company didn't know the price I got from the apps,they almost charge me with a higher price than what I got from the apps
The car was fine. The issue was the delay at pick up. I do not understand why the car was not ready for pick up when we arrived. Or why the customer service person did not call for the car when we first arrived. Why did she call after the paperwork was all done and then we had to stand around waiting. Sadly this meant we were late for the function we were attending
After the long flight the staff made me feel welcomed and as some one who is very shy i felt at ease with them. Tea and coffee offered on arrival. Pick up was prompt and within 20 mins of my phone call. Car was clean and staff were in no rush showing me around the car answering any questions i had.
The Ace car was in extremely poor condition. I had to get a staff member to come out and list some more dents/scratches that weren’t previously listed which delayed my departure
wasreqlly good process. the only negative was the car was the oldest/ highest mileagecar I have ever driven. 170000 km. but it went fine so no problems.
Got upgraded to a Holden SUV. Car was relatively new with around 2000+km milege but we found some trash left behind by previous drivers. Other than that everything was perfect.
About QEEQ:10.0/10
Easy and straight to the point booking process. Drop price protector was a saviour. Thumbs up!
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