PERTH CAR RENTAL REVIEWS

They insisted that if I met with an accident I would have to pay their access and then claim from Easyrentcars.

I was billed extra USD214.29 though I only asked to add GPS rental to the car that I thought I have fully paid for to Easyrentcars. . No explanation or information was given to me for the amount billed to my credit card. I'm still waiting for an explanation from Avis.

Avis Customer Service offered a Comprehensive excess insurance for AUD 403. We thought it was useful to have this excess and took it. So the total cost for 7 days was AUD 677.

Was very helpful 5 star

Will rent again, for my europe tour Good

friendly and helpful counter staff.

Prompt reply from Support. Price drop protector is working. I have save RM190 from the rebook. i also got the refund of extra charges. Thanks!

Staff was very friendly n helpful

Counter wasn't open at Perth Airport. Was diverted to another rental company to facilitate. Queue was long and they weren't sure about some of my questions.

Everything’s good and up to expectations, except for a little issue with the steering alignment a bit off

Car condition was good. No issues encountered throughout trip. Just that the queue was quite long during pick up.

Staff were friendly. Even sort out my issue when i left my glasses in the car after returning it. Their rental price is pretty cheap too

I was given a Mitsubishi ASX which is under the Compact SUV category. It was an excellent vehicle and the boot space is the best I have experienced for a Compact SUV

Attitude of staff need to be improved to be more helpful and explain more details for 1st time car rental in Perth.

There were a queue hence we had to wait for at least 30 mins to pick up the car. But service is good, location of car rental is just right next to the arrival hall. Easy to locate, car is clean and what I needed. Drop off is easy too.

New car, well organised pickup, helpful staff.

The counter staff told us to drop off the car at the short term carpark when returning, I did that and went to hertz counter to return the keys. Then I was told I went to the wrong carpark and had to drive out again to another carpark. I had to paid 8aud for parking at short term carpark. The staff did not communicate well when we picked up the vehicle.

Will go back if price is right

Will go back if price is right

Although there was a dedicated booth for Budget, the notice on the counter referred me to Avis booth. The joint brand booth between Avis and Budget had to serve 4 groups of customers before my turn. The turnaround could be faster to save 2 young kids from screaming during the wait.

Rebooking function was activated once, which was greatly appreciated. However, the question raised during the initial booking (which since been addressed) was attended to again post successful rebook.

try to clean the seatings more regulary

all good

A bit slow on pickup process at Perth airport.