PERTH CAR RENTAL REVIEWS

Absolutely terrible after service care. I was almost charged for damage I did not caused. It took me heaps of effort to prove the damage was there before I rented the car, + get back my deposit after it was confirmed I wasn`t responsible for the damage. No one bothered to apologise. I used Hertz/Firefly before and was happy with the service. After this experience, I am not renting with them again.

The staff is very efficient and available for all what you need..cheap and good company

The rental car was not ready at time of pickup. Car was parked in a different bay to the one told to me and written on the vehicle information. Car was not washed externally, evidence of mud and road grime evident.

Excellent

Getting the paperwork done was very quick and straightforward. Car delivery to the pick up point took 10-15 minutes longer - but the counter staff kept me appraised of what was going on.

Great price. Rented before from this vendor and they recognized us!

Yes, because car we booked was unavailable and we received an upgrade to the corolla Car did need windscreen wiper replacement.

The ground staff was very friendly and helpful. I was upgraded to a bigger vehicle, as the one rented was not available. The car unfortunately was not in the condition I expected it to be in: - I was told it would be perfectly fine - It was scratched and bumped - It was dirty outside and inside (full of sand and dust) - We found it with the backseats were reclined - Two of the head-rests for the backseats were missing - It seems the car had not been checked and cleaned after the previous rental The Europcar customer service was unfortunately neither very responsive nor helpful.

Pick up was a little rushed. Car inside Windows hadnt been cleaned. Paid for Sat Nav which was pretty useless most of the time.

I was met with welcome and ease of communication and support Thank you

I had wait longtime for car wasn't ready.in the end I requested a upgrade I only booked one day an in the end that's what they did. If car isn't available offer another car straight away so not wait longtime people have timetables

Good car

Drop off time will be 24hour more better...because for us is 1st time rent ..we don't know the key can put on ...and other else .

It was a terrible experience for our pick up at Perth. Despite that we provided our flight details and the fact that we would pick up the car past 1am, the Thrifty counter was closed and nobody was on duty in our terminal. We ended up spending over an hour trying to locate the last person on duty in a different terminal when a number of young kids in our group had to wait around in the cold. When we finally got the car, they were not able to provide the 3 car seats we requested, so we had to return to the pick up point the next morning to get the car seats

Car was dirty, dipped headlight didn’t work so couldn’t drive car at night. Fault showing low tyre pressure showing on pickup. Location nowhere near airport, not informed before booking.

Easy online booking process and pick up. Lovely car in as new condition.

The car was great; no complaints aside from some leftover aged fries beneath the seat. Hidden charges both before and after the trip. Seeking refund took months. Don't forget to keep your receipts and/or take photos to dispute false charges.

Counter staff really friendly and played with our baby while we did paperwork. Very flexible.

Pretty terrible with Atlas, reception was extremely unprofessional, the guy had a pet parrot which the guy would stop half way on my check in to feed?! The car also stank of urine

Your counter staff had done a good job.