Long wait to pick up - felt sorry for the young girl as she was the only staff and had a queue of customers. Special shout out to her - (Sunday 7th July) she was really pleasant and patient
We upgraded our car for $100 extra and it was perfect. Our car was quite new so had quite a few new modern features which we enjoyed testing as we did a 4 hour road trip. The guy at the counter was super friendly and very helpful.
About QEEQ:10.0/10
Booking was simple and fast. I prefer booking everything on line and this was a breeze.
Pickup process took a while, staff seems unfamiliar with certain process. Car was poorly kept, dirty and rubbish from the previous rental was still around. Overall not worth the trouble of waiting for their shuttle (30mins), dirty car, and long pickup time.
“The experience was great and easy and I love the cleanliness of the car”
About Budget:10.0/10
The price of fantastic and I cannot believe it with this price and such and condition
About QEEQ:10.0/10
Overall experience was fantastic and I will go with them in future. I had rent from other companies during my trip to Melbourne and Brisbane and this is the best and in terms of pick up. Nothing can compared to the convenience.
Initially had insufficient car seats and had to wait for new one to be delivered, despite pre-booking in advance.
Staff unwilling to assist with installation of car seat.
Car itself was great however, excellent condition and very clean.
“Perth Airport doesn’t have a petrol station near by I shouldn’t be charged extra”
About Firefly:6.3/10
Perth Airport doesn’t have a petrol station near by i went to the closest one 5 kms away and get told to go fill up I had a flight to catch and now being charged additional I won’t be using firefly again and I will be telling people how ridiculous
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