MELBOURNE CAR RENTAL REVIEWS

They are really helpful.

Car price and customer services are really good.

Car was dirty and the guys objected initially to my request for the car to be sanitised

Fantastic car and great value for money

No

I appreciate the service from Rick at Adavance. Thank you!

Thank you, it was so easy!

They could not find my booking using your codes. Apparently you used your own and not theirs in your docco to me.

Very good service and the car was great!

Easy booking process and reliable

Brilliant value

Convenient

We waited a little while for the staff who appeared extremely disorganised to work through the queue of people. We were provided information over the phone which was then contradicted by counterstaff. The pick up of the car was relatively easy from there apart from having to navigate down several empty floors of a multi storey car park to get out! However drop off was terrible (afterhours) - couldn't get into the car park to leave the car and the courtesy bus promised to the airport was not available and we had to use Uber!!

Everything was excellent

Price was very good

Great service, upgrade on car, easy process. Only issue is that I had to leave a $400 bond which hasn't been refunded - even though I handed back the vehicle 4 days ago.

Worked as well as it should, very pleased

The car an Equinox, was very economical and the seats were just superb. No issues with the car.

Happy with booking process on line

The vehicle I received was an old Volvo v60 which would best be described as well used. The leather on the seats was cracked and the exterior was not even clean. Also in the pick up office EVERY sign was written in Mandarin.

Free upgrade - thank you Thrifty

Cheapest third party option :)

Car was well maintained and clean Easy city pickup location

I booked a Toyota, but got a very underpowered Hyundai instead. Also I thought I had booked Melbourne Airport drop off, but they don’t have a drop off point there.

No comment

It was very expensive

We upgraded on the car as the car booked didn’t have enough boot space for our luggages. Service was good.

There was an issue with pick up as the confirmation number sent to me by QEEQ related to Thrifty in the city for pickup and not the airport even though the pickup address was down at the airport. The young gentleman from thrifty was wonderful, he mentioned this had been a problem before amd was able to organise another car for me.

There was a problem with the confirmation number, my itinerary from QEEQ had the city as a pick up even through I booked to pick up from the airport, I had to send emails to QEEQ to find out what the problem was as I had discovered this when I spoke with Thrifty prior to getting on my flight and it was then that they said the confirmation number means pick up at the city, obviously Simone has entered the wrong code on the confirmation number.

Staff were helpful and efficient.

Easy to follow