From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4981640087
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4981640087
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MELBOURNE CAR RENTAL REVIEWS

Listen To Voices From Real QEEQ Customers In Your Destination

J.Hughes

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jan 30, 2019
“Ace experience”
About ACE Rental Cars: 9.7 /10
Great value for money. You do need to wait for the shuttle at pick up and drop off, so make sure you take this into account. Will definitely use it again.
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Wed, Jan 30, 2019
About Europcar: 6.3 /10
poor communication on return arrangement and misleading phone enquiry
About QEEQ: 8.0 /10

P.Bloch

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Wed, Jan 23, 2019
“Don’t rent from Apex.”
About Apex: 5.0 /10
The car had high mileage, over 100 000 km. It broke down on a remote highway on Kangaroo Island, had to be towed, and when it couldn’t be fixed on the island, it was towed to the ferry and we were charged $ 320 for the towing to get it back to Adelaide. Extremely bad experience.

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Feb 6, 2019
About Atlas: 5.3 /10
Counter staff at dropoff very rude

David

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Compact | Hyundai Accent or similar
Reviewed: Tue, Jan 29, 2019
About Enterprise: 9.3 /10
We ordered a small car but got a big SUV which didn't suit as well. It was too large for some situations and would not have been as fuel efficient as a smaller car.
About QEEQ: 8.0 /10

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Economy | Kia Rio or similar
Reviewed: Tue, Jan 29, 2019
“Easy to book online”
About Budget: 8.3 /10
Staffs are super nice, friendly and helpful. I was a bit late with my internetional flight when I drop off my car. Staffs at drop off point worried i might miss my flight and offer me to give me a ride and drop me off at departure terminal to safe my time. Thank you much for their help and I didnt miss my flight!!
About QEEQ: 10.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Tue, Jan 29, 2019
“Great Upgrade”
About Europcar: 9.3 /10
Better experience with Europcar when booked through Easyrentcars.com
About QEEQ: 10.0 /10

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Economy | Hyundai Getz or similar
Reviewed: Tue, Feb 5, 2019
About CARHOOD: 8.7 /10
the getz was as basic as you can getz, barely enough power but good enough for what we needed it for
About QEEQ: 8.0 /10

M.Reed

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Feb 5, 2019
“Everything was great”
About ACE Rental Cars: 9.3 /10
Everything was great
About QEEQ: 10.0 /10

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Feb 5, 2019
“Good car and easy to pick up in CBD”
About Europcar: 8.7 /10
A new and nice car but I found rubbish in the car's storage.
About QEEQ: 9.0 /10

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Jan 24, 2019
About Europcar: 9.7 /10
I think that Europcar can improve its return process because who receive the car were not informative and friendly. So I had to come back to the office service to ask some questions and evething was easily managed.
About QEEQ: 10.0 /10

M.YEUNG

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Economy | Kia Rio or similar
Reviewed: Sun, Feb 3, 2019
“very good!”
About Europcar: 9.0 /10
i waited for so long for the delivery bus. And i missed 2 buses because i didn't know that reservation is needed!
About QEEQ: 10.0 /10

D.B

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Sat, Jan 26, 2019
“Ok but disappointing for baby seat”
About Alamo: 8.0 /10
The baby seat was not installed when picked up. Baby seat was old and was not installed correctly. It was practically upright for a rear facing seat. Even after I had to reinstall, it was still quite upright. My baby(4mths) head kept tilting fwd in the seat. This soured the whole experience.
About QEEQ: 8.0 /10

w.nusra

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Large SUV | Toyota Kluger 7 Seats or similar
Reviewed: Sat, Jan 26, 2019
About Aucar: 5.3 /10
service was pretty bad, i got charged $18 dollars extra for admin fee which i was not told, when i called for explanation the manager hang up on me.

G.Mold

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Standard SUV | Ford Territory or similar
Reviewed: Mon, Jan 28, 2019
“Happy”
About Aucar: 9.0 /10
Maybe for AUCars to have a fixed meeting spot for the shuttle. The text just had a number to call. The problem was the heavy accent of the person I called and I called them in the noisey environment of the airport. Maybe in the text nominate the meet spot. The shuttle also needed to be identified maybe two magnetic signs in door of shuttle. Other than that rental was great and staff at AU cars were courteous.
About QEEQ: 8.0 /10

D.Sammut

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Commercial Van | Volkswagen Caddy or similar
Reviewed: Mon, Feb 4, 2019
About CARHOOD: 9.7 /10
Had my bond held due to 'missing eTag' that wasn't actually missing just needed to look further (or have it mounted properly). There was a lack of communication in regards to this issue. Initially i was told it was lost but not provided with any evidence evn though they claimed that there was a photo showing the eTag prior to me collecting. After it was located i wasn't informed that the issue had been resolved althoygh i did get notification that the bond had been returned. The communication could have been better, it's not pleasant being accused of taking an eTag and having the bond held so comminucation is important.
About QEEQ: 10.0 /10

H.Silwanes

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Large SUV | Toyota Kluger 7 Seats or similar
Reviewed: Fri, Jan 25, 2019
“Amazing”
About Hertz: 10.0 /10
Great service
About QEEQ: 10.0 /10

S.Ong

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Full Size Van | KIA Carnival or similar
Reviewed: Fri, Feb 8, 2019
“They went the extra mile”
About CARHOOD: 9.3 /10
The staff and manager at carhood were fantastic. We were late for our flight, the shuttle to the airport was full but the manager himself drove us to the airport in another car.
About QEEQ: 10.0 /10

g.dekel

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Feb 8, 2019
“disappointing customer service.”
About Europcar: 6.3 /10
the staff at pick up in MELBOURNE city branch were not professional (not the office staff). the car was not clean, not on the out side and especially on the inside. at pick up I found a screw stuck in the wheel
About QEEQ: 10.0 /10

K.Dravitzki

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Feb 1, 2019
“Everything was good but $400 deposit was too much and it hasn't come back to me yet so not good”
About Europcar: 10.0 /10
The hire price was very competitive the car was very goid. Everything was good but $400 deposit was too much and it hasn't come back to me yet Not happy about that.
About QEEQ: 10.0 /10

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