“Every time I book currency conversion charges are levied on my card . Which is annoying.”
About Atlas:5.3/10
Took me 45 mins to rent a car .
The car I had asked for was not available so I was given a small car.
The parking is on 9th floor which takes 10 mins more to pick and drop.
No after hour service or drop off option
excellent service. Good way to keep updated with technology. Photos of the car condition taken and shared in a group between you and AuCar.
Return is very simple. hassle free
“Simple and easy booking process. Great value car.”
About ACE Rental Cars:10.0/10
Car exceeded expectations for price. Was a good quality car in good condition. Airport pick up was very quick, simple and close to terminal exit. We we’re lucky with timing though and prepare to wait up to 20-30 mins if you just miss the bus.
The girl from the pickup counter forgot to tell us that there was a 24 hr drop of location and we had to wait for the pick up location to open at 8 am. We almost lose our flight because of this.
Problem getting collected at 2am. Phone kept going to office saying call back in office hrs. Selected accident option, and explained - woman sorted problem out within minutes. Then a quick pick up. Good car. Easy drop-off
“The car and the condition is good. But I was abit thrown off by the absurd penalties”
About CARHOOD:8.3/10
The car and the condition is good. But I was abit thrown off by the absurd penalties cos it’s extremely high and unreasonable.
And I also don’t like that the insurance add ons are presented last minute and pressured you to take the insurance by scaring you with the penalties
location a bit far from airport but provide pickup and drop off. stuff was helpful and friendly. when pick up car have a minor issue, on the spot solve it. good. overall good to excellence.
About QEEQ:10.0/10
fully refund 24 hours before pick up time it's really good service for us. very flexible.
“Will not use europcar anymore, but will use easyrent again”
About Europcar:3.7/10
U guys really need to work on ur counter, they are not friendly, slow in responding customer, and ur booking process awfully long.
When returning car, no attendance at ur office at 9 am, eventhough clearly stated that office hour 8:00 to 16:00
Decent customer service at pick-up.
We were told we could drop off the vehicle that Monday (Queen's birthday) between the hours of 8am and 6pm.
When we arrived, after driving across town, the entire building was closed, dark, and locked, leaving us in quite the predicament. We would have appreciated being told that there were holiday hours in place.
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