MELBOURNE CAR RENTAL REVIEWS

Upgrade for minimal fee. Smooth car return.

Auto rebook setting saves a lot. Easy booking process.

Waiting so long in the processing time.

Quick and easy pick up, good service.

Cheapest car rental online, was hesitant to start, but everything worked out perfectly.

Very good service, car seat and booster installed perfectly by AVIS.

I believe they are one of the most if not the most under rated car rental agency. The staff were friendly and got us going in no time. We were renting for 50days, they went out if their way to make sure we were happy. Significant $$ savings compared to any other agency(atleast 40% cheaper than their nearest competitor ).

Great platform.

Car was great, process was simple and quick. Only comment was I waited for a pickup shuttle at the airport took a half hour... this was mainly due to me not noticing the small "carhood" sign on the white van. Could benefit from having better advertising/signage on the van like some of the other rental companies.

Price ending up being more than expected.

Experience was good though lady at counter was rude and have to change the car as initial one was damaged . Over all god experience . Money was refunded with in stipulated time

Après un appel téléphonique, toujours pas de facture alors que des frais de 80 dollars ont été retirés. Après appel, ces frais sont dus à une restitution tardive lié à une tempête sur kangaroo island. Nous avons prévenu et on nous a dit qu'il n'y avait pas de souci , qu'is avaient l'habitude de ce type de situation. En finalité j'apprends en regardant mon compte qu'une journée supplémentaire a été facturée....

Très bien.

The car exceeded our expectation. Even though we broke down in a small town, they were really quick to replace the car with a good replacement. It was a quick pick up and drop off service. I will definitely go back to them for my next trip.

Pick up was straight forward. Car had broken glove box which I only noticed after driving away - and rattled annoyingly the whole time I was driving. I reported this when I dropped the car back so hopefully the next person wont have this annoyance.

They tried to sell me another 3rd party car insurance coverage. They should hv check properly that it’s alteady fully covered and included in EasyRentCars package instead. I hv to tell them to check twice and insist I hv already bought one. And they credit in my card additional aud 100 for additional cost for road tolls , parking etc. ie aud320+aud100. Feel quite uneasy about this size easyrentcars stated I Only hv to pay aud320 as stated in the email.

The car came as expected. It's my second time driving this vehicle model. The pick up process was smooth and the return was very convenient at Melbourne Airport.

The website was easy to use and navigate.

Super easy, very friendly and quick.

Smooth as always.

受付が1人しかおらず、スムーズに受付をして頂くことができませんでした。 また、車種をルノーのコンパクトカーで予約したのですが、日産のセダンで運転しづらかったです。 それに加えて、車内・車外清掃が十分ではなく、良い気持ちでドライブを出来ませんでした。 海外なので、仕方がないかもしれませんが 次回予約する場合は、budget等大手のレンタカー会社を利用したいと思います。

予約しやすかったです。

The car quite old.

Easy process

easy and cheaper rate

No major concerns, just that AVIS has a lot of add on package to offer

No issue with booking and like the price drop protector but it would be even better if the price drop protector can rebook multiple times instead of only once.

Long 3 weeks to receive back pre-authorization. Was told that was not allowed to drive to Mount Buller. What if I had rented for this?!?!? Never got this kind of restriction or warning when getting a rental car.

Excellent staff.

Excellent customer service. Top Notch

Easy and value for money. Prompt and outstanding customer service.