From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2581704088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2581704088
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MELBOURNE CAR RENTAL REVIEWS

Listen To Voices From Real QEEQ Customers In Your Destination

N.Davison

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Oct 9, 2019
“Not easy”
About ACE Rental Cars: 6.7 /10
No one at the Melbourne office answers the phone and I had to ring Singapore to get a message across that my flight was delayed I had no idea if the buses were still running. Not good service

James

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Oct 16, 2019
“Excellent rates and service”
About AERODRIVE: 10.0 /10
Very easy process. Guys were very acommodating and helpful
About QEEQ: 10.0 /10

cmchou

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Oct 16, 2019
“very good car rental experience”
About Hertz: 10.0 /10
I'd like to recommend Hertz counter staff who was in charge of the Oct 11 afternoon in Avalon airport. He was very nice to us and helped me a lot. I need to give him a 5-start rating.
About QEEQ: 10.0 /10

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Large SUV | Toyota Kluger 7 Seats or similar
Reviewed: Tue, Oct 15, 2019
“Poor counter services!”
About Thrifty: 6.7 /10
Poor counter staffs. The car we booked was not available and they tried to downgrade us to another car that can never put all our luggages inside. We booked a bigger car foreseeing we needed to put in quite a number of luggages. In similar cases in the past, we would be upgraded to another bigger car only instead of being pushed into a smaller car. 1, pirce is not the same. 2, it simply didn’t work! It took us 30 mins. We insisted and then was asked to wait for another 30 mins because they needed to wash the car! I think all these should have been managed better given they are clear what kind of cars customers have booked! I will go with another car rental company next time!
About QEEQ: 10.0 /10

Gayan

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Medium SUV | Toyota RAV4 or similar
Reviewed: Tue, Oct 15, 2019
“Good”
About ACE Rental Cars: 9.7 /10
Happy with the overall customer service. You might not get the car you order but will get a similar one. At least, leave 30mins to 1 hour for shuttle service time+paperwork.
About QEEQ: 8.0 /10
I asked the easyrentcars to change my dropoff and pickup times as I used the default times mistakenly. I haven't heard from them until now after one week of my trip.

B.Lamichhaney

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Full Size Van | KIA Carnival or similar
Reviewed: Tue, Oct 15, 2019
“Good customer service and nice people”
About Aucar: 8.0 /10
Good
About QEEQ: 8.0 /10
Good

小澤 重貴

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Compact | Hyundai Accent or similar
Reviewed: Tue, Oct 15, 2019
“スタッフの対応悪い”
About East Coast: 7.7 /10
追加で保険に入らないと、少しでもぶつけた$4400請求すると言われた 出発前の車両チェック時に飛び石でもお金請求すると、威圧的な態度であった。 車の外装は傷が多かったが、車内は清潔に保たれていた
About QEEQ: 8.0 /10

D.McGowan

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Economy | Toyota Corolla Hatchback Guaranteed model
Reviewed: Thu, Oct 10, 2019
“NEVER AGAIN. I had a booking the following week which I cancelled”
About Great Rentals: 5.7 /10
after getting to the airport I had to wait a very long time to be picked up. The person on the phone said they were closed as it was after 6pm yet the website said they were open to 8pm. They wanted to charge me a late call out fee which IO refused to pay. The woman who picked me up wasn't a very good driver and had no idea where she was going even using a GPS on her phone

k.medidhi

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Economy | Toyota Yaris or similar
Reviewed: Thu, Oct 10, 2019
About AERODRIVE: 10.0 /10
The people working there are really helpful . Excellent work there
About QEEQ: 10.0 /10

C.Myburgh

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Oct 10, 2019
“Good car for excellent price”
About Atlas: 8.3 /10
Would prefer not to have to drive car up to the 9th floor.
About QEEQ: 10.0 /10

Banzragch.G

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Economy | Toyota Yaris or similar
Reviewed: Thu, Oct 10, 2019
“Good vehicle, competetive cost in market.”
About Gipin Car: 7.7 /10
Waiting time from airport to be picked up took fair bit of time. Vehicle condition was good and clean. Rent agreement paper work process didn't take a long time. Pre-authorization fee was bit high, could dropped down to attract more customers.
About QEEQ: 8.0 /10
Easyrentcars.com website was pretty easy to navigate through. Some of the information related to payment terms and conditions were bit confusing and unclear. Overall service is satisfying and good customer service provided.

Mak Kam Ying

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Oct 10, 2019
“Excellent”
About Atlas: 7.7 /10
the car meets my expectation.
About QEEQ: 10.0 /10
Our experience with EasyRentCars is excellent. Surely I will recommend it.

A.Abdul Razak

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Medium SUV | Subaru Forester or similar
Reviewed: Sun, Oct 13, 2019
“Smooth and efficient”
About Europcar: 9.3 /10
We did not receive the car that we booked for which was the subaru forester. Instead we got a kia sportage which we could have easily booked for lesser price. Other than that, everything went without a hitch
About QEEQ: 10.0 /10
Excellent customer service. Helped me when i needed to retimed my pick up.

D.Santosa

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Mini Van | Hyundai Imax or similar
Reviewed: Sun, Oct 13, 2019
“Great value”
About BARGAIN: 8.7 /10
Customer desk is very helpful in directing us where to wait as w were not familiar with the pick up system in Melbourne. Waiting period is also good - not too long of a wait. Car is in clean and good conditions. Returning outside business hour is also smooth- we did not want long for the shuttle to take us back to the airport.
About QEEQ: 9.0 /10
Great - easy booking process

C.Siew

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Full Size | Toyota Camry or similar
Reviewed: Sun, Oct 13, 2019
About Hertz: 9.0 /10
GPS In the car no good
About QEEQ: 10.0 /10

Brad

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Compact | Hyundai Accent or similar
Reviewed: Sun, Oct 13, 2019
“Happy with overall rental.”
About BARGAIN: 8.3 /10
The wipers need to replaced as very irritating noisy when operating.
About QEEQ: 8.0 /10

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Full Size | Nissan Altima or similar
Reviewed: Sun, Oct 13, 2019
About Aucar: 8.3 /10
The pickup can be made faster. The car was very good value for money.
About QEEQ: 8.0 /10

Poonam Hingorani

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Economy | Toyota Yaris or similar
Reviewed: Sat, Oct 12, 2019
“Amazing experience with great customer service from Aerodrive.”
About AERODRIVE: 9.7 /10
I am extremely happy with the CS at aero drive. There was a slight issue with me getting picked up at the airport but they gave me an upgrade to a very comfortable premium SUV to make up for the delay. My stay of 10 days in Melb went really well and the amazing car was a cherry to the cake. The pick up and drop of in the premises were quick. Thank u John and Adam.
About QEEQ: 10.0 /10
Price drop protector didn’t work but I got the car at a good price for 10 days.
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Intermediate | Hyundai Elantra or similar
Reviewed: Mon, Oct 14, 2019
About Apex: 10.0 /10
The car and the service was great.
About QEEQ: 8.0 /10
As it is a foreign booking service it makes it hard to make any changes to bookings

Vanessa

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Fri, Oct 11, 2019
“Very affordable and easy to book. Will use again”
About Apex: 9.3 /10
Instructions at Melbourne airport for pick up needs to be updated. I called apex and was directed with much ease. Car was great and staff very friendly.
About QEEQ: 10.0 /10
Everything great and I will use them again

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