MELBOURNE CAR RENTAL REVIEWS

The car was quite scratched and smelt of cigarette smoke , I have also been charged twice and not sure why?It is also almost 4 days since I returned the car and still have not got my $250 deposit back, the staff failed to tell me I could use my TOLL account from NSW to pay tolls in VIC but instead made me buy a $17 toll credit

It definitely met our expectations!

So good ti be true. So cheap and sevices was great. Will definitely come back to hire a car from great rentals

No comments

Was easy booking

Easy trip with easyrent.

Overall I thought it was good and I would use them again, mainly based on price. Pros- Convenient shuttle service, fast pick up process and great staff! Cons- Drop off instructions were a little confusing to say the least, car seemed to have missed a service and I thought I was getting a Toyota Carolla and got a Kia Rio. Nothing against Kia’s, I like them but the vehicles class, size, ride comfort aren’t comparable at all and knew was doing a lot of driving so that was kinda disappointing. But overall I’d still recommend

Service fast and nicely. The car is in a good condition.

Good experience.

Europcar has different car classes as advertised on easyrentcar. I booked a RAV4 but Europcar would not give me one for the price. They would only give me a Mitsubishi ASX. Had to pay 2x the advertised price for the correct size and class vehicle. Not happy at all. Get this fixed.

Great booking experience, no fuss.

If you had some signage for your pick-up vehicle, very difficult to know who or what was picking us up.

The vehicle was just perfect.

The car was in a good shape but was dirty from the inside.

Great car, very smooth. Good for small group.

They have all new cars, very good service and on time pickup/drop Would defenetly recommen..

Fast and efficient service

Did not know how much EasyRentCars cover for their daily excess coverage, tried to further sell their coverage plans even though EasyRentCars' coverage clearly covers their excess in excess.

The car was amazing, absolutely loved it. Procedure around when and how excess is payable would have been great before picking up the vehicle not after.

excellent service

excellent service

amazing value

Easy to use

All good

Good

Very happy with the car & entire rental experience.

Booking was quick and easy. Very happy with the price of the vehicle.

Just avoid being upsold on car insurance.