MELBOURNE CAR RENTAL REVIEWS

Great services & friendly staff. Helped me much on the booking trouble. will be back

i had an error when booking by system. The customer service offer good solutions, friendly and free of charge fir other booking

All staff were professional and courteous. The car was ready on time with all paperwork in order. Pick up and drop off were easy and seamless.

Spent a long time waiting to pick up the car , after 1.5h was given an alternative car because the car model we booked was not available. Staff should have managed better.

Everything went smooth however counter staff demanded extra payment as for further insurance fee.

We have used a lot of rental agencies at Melbourne Airport (and I mean a LOT) and this was by far the best we have used

The team were fantastic and friendly, prompt and responsive. Paper work and official things upon pick up were less than 10 minutes and they picked us up and dropped as back at the airport for vehicle pickup and return. Thank you so much Great Rentals for a fantastic experience at the cheapest rate on the market. Your vehicle had less than 2000km on it and was in immaculate condition. What great service!!!!! 10/10. Thanks again, Ryan

East booking process and clear instructions and paper work. A great online service. Thank you Ryan

Call for pick up method is waste the time for foreigner that may be can’t make the call. When return, you need to return at their store outside the airport, not suitable for early bird flight. But the car was Ok, I requested Camry but got Volvo v60

It is good, but we had to call to pick up and took meeting time little longer.

The customer service at the pickup was excellent.

Staffs are polite and helpful. Good car condition. Pick up and drop off car were easy, fast and smooth.

overall a fast process to get the car

the counter staff was friendly upon PU less so on drop off Car was very nice, not a very basic Corolla but had some upgrades. Was very clean

Brand New car, perfect condition, good tyres.

The overal process to book, pick up and return the car is smooth. However, it is necessary to call the ACE office to arrange shuttle for picking and unfortunately I called over 10 times for almost an hour before someone can pickup the call.

Took a deposit of $1000 and the vehicle is dirty when I took it. Both interior and exterior

Bargain !! They rent me a brand new corolla & staff Loc are very nice & helpful

Easyrentcars.com let me get a best price to rent a car.

Very helpful staff and easy pick up / delivery back to airport. Low miles vehicle

Great customer service.

The car was not cleaned when pickup. I have requested for additional GPS but the map is not up to date

car was of a lower category than what was listed on firefly