They upgraded the car to Mitusbishi SUV, which is so spacious and easier to drive.
I am sorry that the staff at the pick-up counter didn't tell where to return the car at Launceston Airport.
About QEEQ:10.0/10
I didn't know what to do when Europcar told us to bring a proof of the company as the rate was a special one for dedicated companies. The staff of Easyrentcars helped me to solve the problem. Their reply was always prompt!
“Good value for money but with a serious flaw in the safety condition of the car.”
About Apex:7.3/10
The car wasn't great but for the money we spent wasn't bad either. I'd say average.
The biggest let-down was the condition of the tyres.
Something that is a crucial safety aspect should be checked by local staff before/after each rental.
We left the premises and very shortly thereafter we noticed the tyre going soft, not completely flat but soft.
When we reached the tyre specialist only then we realized we escaped a potential serious accident as the canvas of the reach tyre was broken. A large crack in the tyre went about one third across the tyre including the rim.
The guy at the service center said we were lucky as on the windy roads at 100km/h this could have ended quite bad.
The guy further mentioned that for something like this to happen we would have to have hit something major or have hit a major pothole, which we didn't as the tyre went soft more or less immediately after we picked it up.
We should have made the choice to go back to the rental spot however we were sort of on the point of no return between pickup and our destination hence we decide to continue to our destination and closest tyre service center.
So here is some feedback for APEX, check your cars because this sort of defects are unacceptable.
About QEEQ:10.0/10
Smooth process, nothing wrong with the way the current process is.
Pick up and drop off at airport, super easy. No pushy sale from staff too. Also, car given to us was new and brought us around Tasmania, making it a very memorable trip. We were definitely satisfied :)
About QEEQ:10.0/10
Easy and smooth booking. Price drop function worked like magic, love it!
“Very good experience and will deal with again. Loved Tasmania and will go back again.”
About BARGAIN:8.7/10
I think they need to check petrol levels before hand over as short on a full tank as we left level dropped 1 bar. After we filled up it worked out about 50km. We made sure the next customer had a full tank.
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