Vehicle had no trouble in driving. Only downside was the vomit smell. Purchased own car freshener to minimise the smell. The option to prepay the full tank was worth it if you’re going to really use estimate 90% of the full tank.
About QEEQ:10.0/10
All good including 3rd party insurance which is cheaper compared to another website
“Even though we had to do the drive to get the car the experience was in fact ok.”
About Apex:10.0/10
Counter staff were excellent!
One issue. The car was displayed as pickup at Hobart Airport but when I locked it in I saw on the paperwork that in fact the pickup was not at the Airport but that we had to phone to get get picked up to be taken to Cambridge to get the car. This one might consider false advertising.
About QEEQ:10.0/10
Booking platform very easy to use. One issue. The car was displayed as pickup at Hobart Airport but when I locked it in I saw on the paperwork that in fact the pickup was not at the Airport but that we had to phone to get get picked up to be taken to Cambridge to get the car. This one might consider false advertising.
“Excellent service by Easyrentcars and Thrifty. Will use again in the future.”
About Thrifty:10.0/10
Excellent service. Quick service at check in and check out. Note that they charge $385 to your credit card upon check in instead of holding that amount like other companies, but it was refunded without problem within 4 business days after the car was returned.
About QEEQ:10.0/10
Excellent. I needed a car seat organised for my toddler and easyrentcars organised it and communicated well with me during the whole process. It was easy to deal with easyrentcars.com. The price was also the most competitive.
I ordered a Mitsubishi Outlander in order to fit 2 bicycles in the back. Instead I got a Toyota RAV4. The rear seats lay flat to make a large flat loading area, ideal for the bicycles and bags.
Usually use Apex, but this time booking last minute through a third party site, and not specifically looking for Apex we ended up with them again. They just seem to offer the best price and car we need.
About QEEQ:10.0/10
Great search site. Lots of choice even at last the minute.
The vehicle had been damaged by the previous hirer. However Yesdrive Rentals ensured that the vehicle was in driveable condition. The office location was within easy driving reach of the airport. We were collected promptly following our arrival and making contact with the office. The check-in and check out processes were very efficient. I would have no hesitation recommending this company.
About QEEQ:10.0/10
I have now used EasyRentCars on several occasions. The hire cars have been from a range of companies. The hire rates have been very competitive. In each case the mileage allowance was unlimited. I am looking forward to enjoying the benefits of loyalty to EasyRentCars.
Despite only having about 46K on the clock the car was covered with many small superficial scratches & one more significant scrape on a wheel rim. The thrifty guy we called to look at the vehicle was disinterested he looked at a few & then said these are all just all fair wear & tear! - cars with no physical handbrake are a concern. lose electrics& you lose brakes.
About QEEQ:7.0/10
we wanted to extend our rental period. Easyrentcars were unable to do it without cancelling our booking & then had no guarantee that we would still get the vehicle we had booked initially. Not good. Systems need to be upgraded to enable rental extensions/ alterations WITHOUT booking cancellation.
“Very good overall experience and the car was impeccable.”
About Europcar:10.0/10
I’m not sure if you would consider a Suzuki swift similar to a Kia Rio however as it was just my son and I it didn’t matter as much that it was a smaller car on this occasion. However the car was new and although too small for a family worked well enough for us.
About QEEQ:9.0/10
I found it slightly frustrating when I had a question about the car rental and couldn’t call easy rent cars but instead had to write an email and wait for a response. The response came fairly quickly but there was no way for me to know when it would come and had it been a time critical issue, then that may have been a major problem.
Nice staff. Smooth pick-up and drop-off process. Close to the airport. Would definitely recommend.
About QEEQ:8.0/10
The overall process went good, nothing to complain about except... You are not told right from the start when you make a booking that even if you buy the highest possible insurance, you will still have to pay from your own pocket any damages that might occur in the case of an accident and then way for a refund from the ensurer. This should be much better communicated.
We were given an upgrade and the staff could not have been better. There was quite long queue but the staff soon dealt with it. We were asked if we minded waiting a few minutes extra while they finished valeting the upgrade and we were kept updated thro out. Excellent service overall. Will use Europcar again without hesitation .
Everting about the hire was fine but we had a cracked windscreen about a week into the trip and I made 10 calls trying to get help on how and where to get it resolved at minimum cost and either nobody could tell me or they supervisor wold not call back
The issue is still not resolved
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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