“Horrifically slow and inefficient pick-up experience”
About FOX RENT A CAR:7.0/10
The pick-up line was atrocious - even with 4-5 staff at the counter, it took 40 minutes to get to the front. I had a simple pick-up (only driver, online reservation, no extras) and it still took 10 minutes to be done at the counter - it was easily the most frustrating car rental experience I've ever had. The agents all seemed to be trying to upsell every customer on every possible item. The transaction technology was also really sluggish and antiquated - the kiosk I was on crashed halfway through.
I did notice it until I was driving to my destination but the check engine light was on and remained on the whole time I had the vehicle. In addition the vehicle seemed to be out of gear even though it was an automatic that something could be wrong with the shifting or acceleration. I caused several minor scares throughout the time I had it.
They need more help,at the counter. No one should have to wait 60 minutes. The counter help was slow and we were paid in full. Not sure if I would use them again
Pick up was extremely good at Seattle Airport. Staff all extremely friendly and helpful, got us on the road quickly.
Drop-off staff were not as friendly and failed to explain why an early drop off fee was charged despite drop off only being 25 minutes before late fee would be charged. This was extremely disappointing.
They were super great!! They were very busy so the wait time was really long to get my vehicle but other than that no complaints. The staff was very friendly and professional.
About QEEQ:10.0/10
Booking was very fast and easy to navigate. I recommend downloading the app so you can use the E-Voucher at the pickup counter.
“Pas de soucis avec easy rent a car, mais Budget très limite sur sa démarche commerciale .”
About Budget:6.0/10
La voiture était cabossé . Personne ne m’en a averti. J ai du me débrouillé pour trouver quelqu un pour le signaler. ( pas facile car il n y a personne de budget là où on récupère la voiture). Au retour il ont vu qu’elle était cabossé et ont commencé a m’en faire le reproche. J ai montré le papier que j avais fait remplir pour montrer ma bonne foi. Si je n’avais rien dit au depart j’aurai eu des frais de réparation . C’est malhonnête de donner une voiture cabossée sans le signaler au préalable . Aussi bien ils font ça à tous leurs client pour récupèrer de l’argent. cela n’inspire pas confiance .
rent the the car from fox the agent offered the upgrade but didn’t explain the fee clear enough I ended up paid 325$ on top I already paid qeeq app. very disappointed ☹️
The car was a little used and what I mean is it had ware and that was so nice I did not have to worry about parking it at the store with the small damage already done it was nice not to have to worry that someone might "ding it" it ran like new and it got great gas mileage.
“Easyrentcars.com GREAT; Budget Rental not so good.”
About Budget:10.0/10
I rented a Ford Escape. The counter staff suggested that they would try to see if they could upgrade our car for free. They helped us upgrade to a Toyota 4Runner which was great. The staff claimed it would be free. But I was charged the upgrade free in the end which I overlooked in the small print and signed for.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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