Very difficult to contact directly. We needed a car replacement due to an accident but had to deal with the road side assistant. Budget does not deal with it. We had to wait for 6.5 hours for a vehicle replacement
I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.
About QEEQ:9.0/10
I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.
I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.
About QEEQ:9.0/10
I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.
“Vehicule entrée de gamme et mensonge au guichet !”
About Thrifty:5.7/10
Je ne lourais plus jamais chez eux ! 4 semaines sur 4 iles d'Hawaii et donc 4 locations : 2 fois avec Alamo et 1 fois chez Budget, résultats : Il faut éviter Thrifty pour plusieurs raisons :
1° les véhicules sont des entrées de gamme et ou d'anciennes générations : Exemple : Jeep Wrangler ancienne chez Thrifty et nouvelle chez Alamo.
2° L'état générale est très moyen (pas très propre et mauvaises odeurs)
3° Là ou je suis très énervé : J'ai réservé une Camaro, arrivé à l'agence on m'a suggérer une Jeep, je suis resté sur mon premier choix mais elle m'a confirmer que si je le souhaitais je pouvais changer quand je le voulais et gratuitement super ! Sauf que deux jours après j'ai effectivement souhaité reprendre une Jeep car plus adaptée une belle surprise au guichet … On m'annonce 200 € de plus ! Bravo et merci, non plus jamais je ne lourais chez eux ! ! !
“EASYRENTCARS GOOD VALUE and THRIFTY gave good service.”
About Thrifty:8.4/10
Rented THRIFTY through EASYRENTCARS twice in Maui. Last time was in old area. Was good. This time in new airport rental structure. Very convenient now. You get issued car size then walk to car in size isle and choose. Cool and faster. Then you check out particular car at gate. Return was extra fast. All employees courteous and efficient!
Great customer service, clean new vehicles. Definitely will rent from them again.
About QEEQ:10.0/10
Easy to use booking process. Price protector only gives Easy Car Rental a leg up on all competitors. One can book with confidence (except with Fox car rental co) not only because the price is protected but also because free cancellation.
“Happy with Eastrentalcars but not so happy with the Thrifty agent in Maui”
About Thrifty:7.7/10
Even though we had a pre booked car, we had to go and "choose" one ourselves but there were none to choose from and had to take the next wet car that was available so we were not able to "choose" our car. The car was an older model and had many scratches and dents that we needed to check over and make sure that we marked them all before leaving the lot. This was difficult as the car was wet and not in full sun shine. The pick up agent convinced us that we pre purchased the full tank of gas by telling us that there was only one gas station nearby and it was often VERY busy. We fell for this and discovered later that there were several gas stations to choose from and we could have filled the tank with ease before returning the car. We had travel insurance to cover our excess and any unforeseen issues but the pick up agent made us feel uncomfortable about not taking out extra insurance.
About QEEQ:10.0/10
Easyrentcars were good to deal with. We liked prepaying for our car in our own currency.
Customer service was terrible. Information provided through customer service and at the counter were conflicting. Service representative was reluctant to help and had a bad attitude.
“EasyRentCars is wonderful Advantage car rentals sucks”
About Advantage:6.3/10
Very rude man at counter, tried to put the fear of God on us to purchase even more insurance, said the additional insurance we purchased from your company was no good and our own insurance with very high liabilities was insufficient for Maui. Will never rent from them again.
pick up office is far from terminal and there are not enough clear instructions in the terminal/arrivals area for which station to get off at using the shuttle. also not enough staff in the car park to help you get your car and we waited a long time to be served and then again just to exit the carpark
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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