“AVR Charlotte has a lot of room for improvement!”
About AIRPORT VAN RENTAL:4.7/10
The location is not easily identifiable. Once there, the pickup was rather normal. The van had multiple scrapes and dings on the exterior and the interior looked dingy. The vehicle did drive well though. Drop off was initially attempted prior to open hours. Drop box in front of building but gate to parking lot was closed/locked with no directions to a back entrance that staff later claimed was available. I was only listed driver and unable to drop the rental off due to the gate. Had my wife return the rental when location opened because I had an appointment elsewhere. Staff for return was very unprofessional and wanted to charge fee cause someone other than me drove to return the vehicle. No customer service skills.
Like: Staff was very friendly. Dislike: Even though the staff was friendly she continued to upsell and I told her a couple of times that I wasn't interested.
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
It was confusing to find pick up location if you are not coming from the airport.
Tip: Dollar does not accept 3rd party coverage so if anything happens you will get billed then will have to send it to company
Like: Lots of space for vehicle class. Great gas mileage. Dislike: Air conditioner struggled a little on really hot days but never got too uncomfortable.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
K.Summer
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View more >H.Tucker
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View more >B.Nghon
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View more >G.Basil
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View more >Dislike: Even though the staff was friendly she continued to upsell and I told her a couple of times that I wasn't interested.
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View more >J.Taylor
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View more >Dislike: Air conditioner struggled a little on really hot days but never got too uncomfortable.
A.Bassen
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View more >Dislike: Staff mumbled and were unclear with directions.
J.Stacks
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View more >K.baker
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View more >c.henning
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View more >Car Rental Brands Ranked AT Charlotte Airport, CLT
Know More about Charlotte Airport Car Rental
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