TAMPA AIRPORT CAR RENTAL REVIEWS

Excellent service, product, and options knowledge, as well very friendly especially the gentlemen who serviced us when we brought the Jeep back to the airport!

Excellent web site, user friendly, and precise products & service.

Need more people assisting at the counter for rental pick up. Only 2 working and one said they volunteered to stay over to try to help the over an hour line that continued past myself. The times and number of rentals scheduled should be managed better by scheduling staff durning those busy times.

The counter staff was fine, even above fine, however there not enough of them. Waited for 30-45 minutes to get to them.\

The car had auto locks but they provided no FOB so I had to manually lock and unloack the car for the duration. Long line at Tampa to pick up. Two of the four employees were chatting so much that only the other two were actually getting customers in and out of there. Less talking.. more working would be a huge benefit!

Always easy to book.

The tires were low and back seats kept falling down.. main problem was that the fob didn’t always work leaving me unable to unlock the car.. I was traveling alone so the thought of being stranded was a bit worrisome.. I stoped locking the car...

Not teally

I was pleasantly surprised at how quickly we were in and out. Fox tried to sell additional insurance but we did not accept it. Car had a long scratch on it but it was noted prior to us leaving TPA.

Will NEVER rent from them again. Vehicle class reserved not available at time of pickup. Reserved full size SUV and got a mini van. Hidden fees!! Toll process was ridiculous! 3xs higher than all other rental companies. If you think you are saving money, you are wrong! It will be more in the end and you wont get the vehicle reserved! AVOID

You need to negotiate better prices with the larger rental companies!

Delighted that, due to a delayed flight home, we could extend our rental by 2.5hours at no extra charge. Only issue was on collection we were not asked to sign anything so this had to be done at the collection garage.

Not aware of price drop protector

They were awesome. Went out of their way for us. We would rent from them again!’

Super customer and easy upgrade.

The return area could have been marked out better

Car was excellent. On arrival at the counter the staff were very helpful and the whole process took under 10 minutes.

Everything was great and speedy.

It was great to drive a Jag around town for the weekend!!

everything went smoothly

no problems

The car was leaking water during rainy weather, I got charged for tolls afterwards while we paid all tolls cash, First car we picked on the airport needed service right after we started the engine car was short on oil

The car had a few dings and stains on seat but ran great. Also had almost 60000 miles. Not a new car

I RENTED A KIA SPORTAGE AND GOT A MITSHUBISHI OUTLANDER. NOT AS GOOD PRODUCT. WINDOWS WERE DIRTY. HAD TO ADD TIRE PRESSURE TO TIRES. FOX SHOULD DO A BETTER JOB IN PREPARATION OF RENTAL CAR. ALSO THEY HAVE TERRIBLE CUSTOMER SERVICE. THEY DON'T ANSWER THERE PHONES. NO ONE TO TALK TO WHEN NEEDED. I LEFT MY GLASSES AND SOME CHANGE IN CAR AT DROP OFF. WENT BACK LATER TO GET GLASSES. NOT IN CAR, AND DESKCLERK WOULD NOT LOOK IN LOST FOUND. SAID THEY WERE CLOSE FOR THEEVENING. WHAT! ALSODID NOT RECEIVE MY DEPOSIT BACK FOR $150. HAD TO GO TO CREDIT CARD CO. FOR HELP.

I was charged $36.23 for fuel even though I filled up the gas tank before returning the car, the tank was full at the time the vehicle was returned, a total rip off I`ll never rent from you again !!!!

The greatest rental car company!

Fox didn't have the car I booked nor a similar car. They give me a smaller size, when I questioned the agent, he became unfriendly. When I went to pick up the car, I saw 2 cars of the model that I booked, but they told me those cars are not ready!!. the condition of the car they give me was terrible, mechanically, the smell, and it did'nt have floor mats, with a hole on the driver side floor. very bad experience.