TAMPA AIRPORT CAR RENTAL REVIEWS

Only the long queue to pick the car up at Tampa airport. Don't really need this after a long flight!

Took a lot of time. Kept wanting me to upgrade.

Seemed to be a smooth processing

The mystery car should have been for 5people with 2large cases. Out of all the cars on row 3 there was only 1car that fitted this criteria. A silver Kia which has a dent and a scratch on every inch of the car. When I mentioned that I wanted a different vehicle I was told I would have to pay and upgrade so I took the vehicle in bad condition. I have always been told Hertz are the best car hire company however after this experience I would be very cautious about booking again.

Easy to book and happy with the price. Didn’t need to contact QEEQ for anything so can’t comment on customer service.

Everything went smooth and add expected

It was easy and saved me some money, happy

Unfortunately the counter staff lady was a little too chatty and went on to insult my wife who did not take it very well. In addition none of our requirements were actually taken into account so essentially we had to go through the whole process again.

Whilst our details seemed to have transferred either none of our requirement had or the counter staff chose to ignore it..

Everything was as explained. Thank you

It took me two hours to get out of there. Their computer froze when my credit card was being processed so when I tried again it was declined. I didn't have a phone so I asked to use theirs to call the credit card company. The guy wasn't going to let me which would have been disastrous. Luckily the manager was around and he let me call the credit co. and eventually i was allowed to proceed. Total lack of compassion on the part of the Hertz employee especially when it was the fault of their computer. I had been travelling for twenty hours and this was very upsetting .Thank goodness the manager Ash was around otherwise I would have been stranded and jetlagged

I think that it was easy to book. I don think that I needed all the insurance that was pushed on me

Delightful customer service at check in, friendly and efficient.

Very easy and I’ve booked again already.

The experience was good but the car had an odor that took several days for it to disappear.

Everything was great! I even emailed a question the day of my trip and was sent a response in a timely matter.

EXCELLENT EXPERIENCE. VERY SHORT WAIT TIME AT PICK-UP AND DROP-OFF.

BOOKING WENT SMOOTH, ALLTHOUGH IF I WAITED A LITTLE LONGER, I COULD HAVE SAVED ABOUT $35.00

I wanted a compact and they gave me a full size for the same price.

Price protector worked great and saved me $25!

AZ Customer Service Team was helpful. My recommendation to AZ Rentals would be to ensure their vehicle's cigarette lighters are functioning properly, given they're used to power multiple small electronic devices, through adapters, including: Garmin GPS Devices, Multiple Cell Phones and MP3 Players.

QEEQ Customer Service Representative was very responsive and helpful

Good experience small wait to book in staff friendly and very quick handover when returning vehicle

No problems will definitely use company on my next visit to USA

Excellent service all round.

Good service and special deal was excellent.

Did not have the car I signed up for but compensated me for the change.

The vehicle is brand new but it could not start on the second day morning after I got it. Although I called the Budget Roadside assistance but the problem could not be fixed. Finally I found out that the keyless system of the key was failure even I changed the key battery. I went to the Budget shop in the city for help but they did not have same category of vehicle for exchange. I only used the emergency startup to start the engine every time in this 2 weeks.

Great customer service

Easy process

They were helpfull and quick. CAR in good condition, but we needed to upgrade because our car was according to them to small. Also the car you want in never there....

We paid almost 1.000 euro’s for 3 weeks for a Fort... we wanted something completely different

Fox needs to hire more customer service agents. Every time I have had to call them, I have been on hold for hours. They overcharged me from the amount quoted but after being on hold forever, I finally got the RUDEST customer service girl I have ever talked with. She fixed the issue and refunded me but she needs a new job!!!!

Easy to book as always!

Took far too long to pick up.