Might want to provide more details on the pick up location as I spent some time to find the rental counter but only to find out that there is no counter in the airport like the other rental company. The counter is located at the carpark beside the airport terminal where all the rental cars are parked instead
The car is new, in a good condition and the price is competitive. Overall I very impressed keep up the quality!
About QEEQ:10.0/10
About the insurance scheme. Although I bought insurance, the staffs at the counter said if any accident happen I have to pay 5,000 Baht in advance and reclaim the amount back with Easyrentcars.com, which could be better if I don’t have to pay any in advance. (I didn’t use insurance though)
“Fast booking, friendly staff, nice car. Indication of counter location could be done better.”
About YESAWAY:8.3/10
The YESAWAY staff at Chinag Mai airport were very nice. They can speak English and Mandarin. It could be a better experience if there was a YESAWAY staff in the arrival hall to bring customer to the parking lot where the rental cars parked. And you should have requested customer to start the engine by themselves making sure they know the operation and don't forgetting the car key.
About QEEQ:10.0/10
The booking system could be better if there are some photo showing the rental company counter and it's location.
It's better to let customers know if an international driving license is requried or simply a local (with English) driving license can fit for the purpose.
Popular car types, best rate by month/day of week/hour/rental period, one-way destinations, insurances
Deposit & credit card policies
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Cohen Leung
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