ABU DHABI AIRPORT CAR RENTAL REVIEWS

Aircon wasn’t working and had to drive back to airport for a replacement car which was a big hassle - no apologies or recovery service of any form by Budget.

Car was not the one advertised. It was dirty. Smaller then required, staff was rude. Never renting again.

good hire company

good agent

The car rental exceeded my expectations.

The car was having a noisy bearing sound on speed 80 to 100 from rear tiers, steering wheel was shaking strongly on speed 120, tire conditions was poor.

I had rented a small car, i wanted to upgrade, as i didnt expect such a small unstable car, Europcar chargred me too much... (300 AED in 10 days) comparing other compaines this to much for such upgrade ( i had upgraded to Toyota Yaris) Other point, I asked over the phone about the extra insurance, i asked if the insurenace other aspects such as theft wavier, windows, PAI....atc (same items with the easy rent car insurnace), and nit only the CDW they told me yes over the phone, even you charge 30 AED per day vs 20 AED from easy rent car i choosed to go with you, but when i purshazed my insurance they told me it only covers the CDW, so i paid more i took less...

Price is high for that type of car.

The Budget Staff at the Abu Dhabi International Airport were amazing. They were friendly, polite and very professional. They answered all my questions and also gave me local driving tips so I can avoid getting traffic fines. The picking up experience was amazing and took less than 30 minutes (the car was ready for us on time) and the drop off experience was even faster and smoother. The front desk staff even helped us with our luggage (they didn't have to but they went out of their way to do so). Very happy with Budget and 100% recommend this location to everyone. Special thank you to the front desk staff of Budget, you guys are making the customer experience that much better. Thanks and keep up the good service.

The pick up and drop off took around 30 min which is a lot

I was not very happy with the fuel charges upon the return of the car. When I rented the car and picked it up the associate did not explain that you have to bring the car back at the same fuel level that you picked it up. I could have filled it up myself and brought it back. I was charged the full fare of fuel for the difference. I think this was a way for the rental place to make more money. I was not impressed.

I didn’t got the car I had requested Unfortunately the car Nissan was an old car and have many scratches not good at all

Like: Car was new and in good condition. Best part is, got it at a great price after discount. The staff who showed us our car was friendly and honest.
Dislike: The staff at the counter could've been a bit friendlier (then again, it was close to midnight and they were probably tired). Although we took full coverage on the website, the staff at the counter still suggested we took a separate insurance at extra charge - which confused us as to why we should be taking 2 separate insurances. We decided to forego the offer of course.

Budget co. Is great

Easy rent a car are perfect

Like: I would recommend Dollar. New Car.. Good Support

Excellent service

Excellent service