ALICANTE AIRPORT CAR RENTAL REVIEWS

Tried to sell insurance which was already included

Very quick at the desk, minimal upsell overall excellent

Great as always

Love the fact you both walk round the car at the end of the rental, knowing when you leave there's no potential for any unexpected charges

Great prices as usual

The car was over our expectations and the staff was extremely friendly. We forgot our ipad in the car and there wasn't any problems with getting it in the middle of the night, the staff was soooo friendly. Everything went really well with the car and we were super satisfied with RecordGo, thank you!

Easy

at pickup car had more damage than on the paperwork provided and staff refused to inspect it with me to identify additional damage. On return they were only willing to issue a verbal ok and it took 20 minutes of arguments to get a signed piece of paperwork. they still refused to confirm that the car was full of fuel

They take your money straight away then say it can take over 30day to get it back so which mean I will have to pay interest on my card for it with I think is wrong

Excellent as usual

obligation de prendre leurs assrances j ai payer 190 euros pôur 2 jours

Very accurate! Best experience with rental cars so far!

No parking on returning car.

All good

Although I’d purchased the upgrade insurance I was slightly perplexed by the woman at the counter who seemed to suggest my insurance wasn’t for full cover. The language barrier was difficult at particular times almost to confuse me more!

Easy to rent with!

A very long wait at collection. A really long queue. We took photos when we got the car, which we were told had no damage but on return they informed us of a mark near the front bumper. Luckily we had taken the photo so we got it all signed off. I do feel that this has now become normal procedure for a lot of companies.

Very easy procedures. The car was above my expectations

Great range of cars at great prices

Location of pick up at Alicante airport is a bit difficult. Once found, we had to wait a bit for the mini bus. The mini bus took up straight to the door to be greeted by a gentleman who told us to go and get a ticket. Check in was smooth and straight forward. No hard selling!! Which was a major bonus. Car was in great condition, practically new. Would recommend.

Booking process smooth. Documents received almost straight away. Have beefed with them since.

the pick up details provided by easyrent cars for this pickup were wrong but was sorted . apart from the normal sales pitch for upgrades then this was excellent service.

Like how you leave the rental company knowing you've got a full refund

Counter staff (women) not particularly friendly but we still like to use Goldcar.

Good but didn’t use drop price. Really like EasyRentCars.

I had trouble finding which provider was renting this car as the hirer is a subsiduary of GOLD car but it was not obvious. The woman on the desk was very agressive and tried to sell me more insurance although I explained to her that I had already bought this through the online purchase. She kept saying the car was not insured. The car provided was full of dents and scratches and although I took loads of photos I am waiting to hear if they now try and bill me for some of these!

The booking platform and process was very easy and good. The information and warning re the additional selling of insurance was useful and put my mind at rest. The experience at the rental company pick up was not good however and not condusive to a complementary business partnership!

Overall experience was very good

Booking process was easy and straightforward

Tried to sell additional services and insurances which were totally irrelevant. Drop off location: very difficult to find empty parking spot.

All ok.