I am writing to express my dissatisfaction with the recent rental experience I had with your company. upon arriving at the rental location, I was provided with a significantly smaller car than the one I had reserved and expected.the reservation clearly stated that I would be receiving a [hundyi elentra , or similar categories , which was essential for my trip due to , luggage space and comfort. Unfortunately, the vehicle provided to me was not suitable for my needs and its smaller.
it happen a conflict between the qeek company and the hertez company .
About QEEQ:7.0/10
I am writing to express my dissatisfaction with the recent rental experience I had with your company. upon arriving at the rental location, I was provided with a significantly smaller car than the one I had reserved and expected.the reservation clearly stated that I would be receiving a [hundyi elentra , or similar categories , which was essential for my trip due to , luggage space and comfort. Unfortunately, the vehicle provided to me was not suitable for my needs and its smaller.
it happen a conflict between the qeek company and the hertez company . i contacted qeeq on whatsupp and they told me to provide the agreement between them and hertz wich is not logic by me to be the communication channel between the two companies.
Main issue is Riyadh airport T2 pickup location always has issues of system
down or no cars resulting in long waits
Always go to T5 atleast they have cars
Car wasn’t cleaned properly inside but was good overall
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Mouadh Ezzine
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