NAHA AIRPORT CAR RENTAL REVIEWS

Nil

Nil

Great staff, convenient location, the process of checking in was well organized & ran smoothly.

Great deals!

I communicated frequently with the staff at Car Rental Okinawa and they were always very responsive and polite.

overall experience was very good !

rates are very reasonable

I have been given Toyota Yaris instead of the Nissan Note even they have plenty of the Nissan. The car is good clean condition but the engine gives too much noisy sound, it’s not smooth engine as the Nissan. I don’t like the rental company because at the beginning they were forcing me to sign papers that will shoulder accident penalty to my side which I totally refused because I have paid AXA insurance to waive this penalty . The office tried to trick me into this by saying I will have to pay that part of any accident and then I will be able to collect it from the insurance which is not good and not correct . Any way . The car was ok. But the built in GPS is always taking me into the Toll gates which is really costly . I advice everyone to have their own gps system in their mobile or what ever device, Better than the one in the car .

As per the website, there is an option says that if the price got discounted after the purchase and the total payment, this option will allow for the refund of the total discounted price before the date of using the car. That is totally not true. On the same day of using the car and just 2 hours ahead of receiving it, I made a search on the website and found the price was cheaper, so I canceled my booking and booked again with the new cheaper price, which was easyrentcars have done it by giving me the difference as per their promise. So people you need to keep checking on the prices till the last time .

Everything perfect

Car types not guaranteed. Toyota was given instead of Subaru.

Great Car! New Car! Very Spacious!(Nissan Serena)

Perfect service in picking up and dropping off the vehicle. But seats of the vehicle has some dirt, as that is not a leather seat version. The GPS always provide a slow and small road, like pass through some farm land which is not a direct way to destination. leather

很好 在到達沖繩機場 租車公司的穿梭巴士不在國際線出口等待 需要徒步走到國內線出口10號位置才有穿梭巴士到租車公司 Check in的時間 都很快十分鐘內完成 車輛非常完美 在還車的時間也非常快也有穿梭巴士接送來往機場

保險和ETC卡都沒有跟租車公司溝通好 另外 接送方式沒有在網站列明 到達後才知道要前往國內線出口才有穿梭巴士乘搭到租車公司

Not easy to locate the rental car pick-up point. Waited for more than 30 mins to get the car. Although lucky to get a brand new car, it is lack of power. New to pay extract for returning the car out of its nornal office hour. The staffs were late in the early morning when need to return the car making us rushing to airport to catch the flight.

The process of booking the car was easy and fuss-free!

This is very good company. There is a very nice Taiwanese lady to help us

Highly recommended. This is the best price in Okinawa

Good service

Easy and fast pick up. Multi language staffs available for customers from different country. Received message in advance on pick up notice. However, there r 2 things I haven’t experienced with other rental company before. First, I have been asked to return the car in sharp( I set my return time at 9:00am). Any delay will cause voided on the insurance. When I ask to extend my return time to 10am for flexibility, I have been told to charge 1100yens for the insurance. I can’t believe a car insurance is counted by hour not by day. Second, the fuel policy is full to full but I have also been asked to provide receipt for proof. These r the strange policies I have never been experienced

As good as usual

very good rent car company . the car clear and the price very good.

Counter staff could speak some english which was useful

The photo of the car to be rented was a different model but all is fine

Though a bit far away from the airport, they offered free shuttle service. So far so good.

Always the most reliable app for my car rentals.

We were kept informed 2 days before via the WhatsApp.

No drop in price for me.

Times is doing a good job in arranging the pick up and registration everything in order, staff also give very good and tiny service for local traffic attention and the car details. Times rental also provide good useful information from the local interest / map code and car return information. Really good rental car experience.

Everything ok

快捷方便～

book過多次，好用