BUDAPEST AIRPORT CAR RENTAL REVIEWS

Like: Very kind and serviceable staff. I left my camera in the car and they returned it back to me.

I requested auto and had a call on the day saying it wouldn’t be available due to an accident. I was offered a free upgrade to a manual or a manual of the same level. I took the same level stating I would need a discount due to the premium paid for an auto. This was provided and a good deal was had in the end

Staf is very friendly and supportive.

everything was great, one comment: the car was to be picked up from SIXT, but on the documents the name SIXT didnt appear, only FLIZZR. this needs to be clearer.

Finding the agent in budapest was not easy. the car was very dirty inside. To get a car with romanian plates in budapest is not very smart

Like: very good car !!!!!
Dislike: GPS built in the car and the staff charges the extra GPS !!! Very on professional!

counter stuff was nice only thing there was not so much stuff to deal with the many people at that busy time of the year ...I had to wait approx an hour +to get the car. agent pick up at the airport was nice and supportive wish there was a quicker transfer shuttle available...the car was a Ford and had 130000 + km and a bit noisy engine which not good if I had to drive a lot. the check out was quick and easy...Still would recommend this company again...

easy and great customer support chat line, would recommend again

We arrived late at night and without being able to reach anyone at the car rental it took us a long time to find the place. Once we arrived there was 1 sleepy attendant that took his time and wasted over a half hour just to fill out paper work. Once paperwork was signed he came with us to the parking lot and made us sign a paper that we inspected the car. But in a pitch black lot with no lights it’s impossible to see any minor damages at 2am. When we returned the car 1 day later 2 attendants came out to inspect the car and claimed to have found a scratch under the car that you can only feel with your hands (not visible to the eye) HE ASKED US TO PAY 177 EURO FOR DAMAGES. WHEN WE REFUSES HE THREATENED US TO CALL THE POLICE AND STOP US FROM LEAVING THE COUNTRY WE HAD NO CHOICE BUT TO PAY HIM

Professionals and yet friendly. Would definitely recommend them

Be careful, the staff makes a photocopy of your credit card (both side!!) make sure you cover up your CVV code... or tell them not to copy your card

Like: Quick friendly service with no pressure to buy extra insurance or services Car as promised, high mileage but ran and drove perfectly 9 seater ford transit
Dislike: Just a little longer wait than expected for dropping us back to the airport

The car was fine. The Buchbinder staff could not give me a "BMW" or similar because they only had Ford.

I picked up the car with an empty tank. I was not given an option and had to fill the car immediately. I was told not to worry bring the car back empty as well. On bringing back the car empty I have now been charged extra for fuel !!!

Winter tires in summer?

I was disappointed, I was renting an Opel Astra, but they gave me a very weak, smaller Opel Meriva. Small and weak motor, no Bluetooth, no USB port, no parking assistance, zero convenience functionalities other car rentals provide by default these days. Do they even make cars like this in 2019?

Good: - The car/condition was excellent. - drop-off was really quick and efficient, the lady was excellent. Areas for improvement: - At the airport pickup, instructions of where to find the Rep were not clear. - At pick-up the Rep was terrible - he tried to apply a lot of pressure to get me to pay the extra 159 Euros for full indemnity cover, and when I declined his behaviour totally changed from being 'friendly' to being rude and sulky. Unfortunately this negativity is what I will remember most about Klasswagen.

I opted for pickup/drop-off at terminal, however due to building works it was actually off-site - this should be made clearer as it cost more for that option.

It was a bad experience. We waited until the bus came to the company office after we complied with them and know the location of the ride. When we arrived we waited for a long time and then came our turn and when completing the paperwork and payment turned out to be a payment system failure and waited long and told us to come later with regret. Before going to tell us to solve the problem. Long wait and one employee

There were problems with their computer software so it too over 30 minutes to complete the paperwork when picking up the car. They would not accept Euros nor a card to pay for a parking ticket and as a result I was unable to pay for it within the specified period on the ticket. It didn't make any sense that they wouldn't take my forms of payment and now my fine has increased as a result.

A dusty "start-up" place. The driver of the fancy Mercedes, told to be the owner, has no regards of his customers, bolting off right beside several customers leaving them in a cloud of dust. Show-off, inconsiderate. Also staff not willing to use the rental to dive the customers to the Airport, rather cramming them in a very dirty van, who's driver allows small children to be held in the arms => Illegal!

Good summarizing site.

No enough information about the conditions of the booking, some extra rules that the guys in the front desk didn't explain with clarity, the car conditions was good, but definitely the car was not clean, the quantity of km for rent car in Hungary and driving to near country are ridiculous small, just they making a rule to rip-off more money.