NICE AIRPORT CAR RENTAL REVIEWS

Tres mauvaise expérience, plus de 3h d’attentes pour récupérer le véhicule, un personnel désagréable à souhait. Notre week-end à très mal commencé.

Ras

Polite, effective and quick staff for a competitive price.

The rental car proposed me to pay for insurance “super relax” which I accepted due to the fact that my insurance was limited to CWD.

Everything was good, for my first time on this application I’m very happy, I just continue to use it. Thanks!

Their office is very difficult to find, but the personnel was very kind and even waited for me outside office hours after my flight was severely delayed.

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Tried to charge me for previous damage

The person I dealt with at the airport counter was exceptional, as was able to speak both English and Italian, very pleasant and efficient

No issues

It was an absolute zoo at the counter. A full hour of wait. No line. No priority even if there was a number distributor....they did not use it. The staff person had to type all the info even if had fill all that in at the time of the reservation.

The location of Truche location at Nice airport is a bit out of the way, but easy to find. The correlation of this is that there were no queues and the paperwork and pickup of the car took less than 10 minutes; drop-off and car check took 5 minutes. Painless and pleasant service and all staff could speak English if needed.

A male attendant at collection, challenged my booking done via yourselves and in disagreement with my understanding of the terms and conditions was extremely rude. He SWORE at me in French on several occasions, assuming I could not understand him as the conversation was being held in English. A female colleague took over and sorted everything ou for me on this occasion. The could not give me the Citroen C4 that I had requested. The return of the vehicle was very smooth.

Retrait au guichet interminable, une voiture dans un très mauvais état, intérieur très très sale. Voiture récupéré avec un problème mécanique et un défaut électrique. Vente additionnelle du conseiller abusive!

Worst car rental company I've ever seen (and I've tried a few!). First, in Nice airport, Rhodium doesn't have a counter. You have to go to Goldcar. Funnily, I booked at Rhodium precisely to avoid Goldcar because of some bad previous experience with them! I had to wait for about 45min (2-3 clients). Then, The deposit policy is terrible and can be regarded as forced sale (if you don't want to pay for the expensive additional insurance, you have to make a deposit of 1228€ in my case). The woman wasn't very polite either. The car was parked in such a way that I couldn't even get in (I had to crawl via the passenger seat). The car wasn't in perfect condition, but none of the damage was reported on the papers I was given. So be VERY careful with the preliminary walkaround, even though the parking lighting isn't great. When I went back to the counter to report the damage I had noticed, I was almost insulted by the same woman, who clearly threatened me that my deposit might not be returned if I reported that many scratches.

The booking system was easy to use, and the price drop monitoring with automatic re-booking was a nice bonus! I was surprised, but it actually saved me quite a lot. The only problem is that it was never mentioned during the booking process that I would have to get the car from the Goldcar counter. Had I known that, it would have been a no-go for me.

Great way to rent the beste cars at the best prices!

Fanstastic team they provide to me a beautiful car and take care for everything. Amazing team!

Surprisingly there was a long queue and the staff were doing their best but also were helping each other with issues so waiting times exceeded expectations. I assume though it was a one off thing. The car was parked horribly. There was no space to open the door not to mention the distance to the next parked car was maybe 20cm. I had to get in the car from the back seat and crawl to the driver seat ! I hope this won't happen again. I will yet try Europcar again.

Ye Your advert is totally misleading and stated a Ford Galaxy or equivalent 5 seater so I thought I was getting a Ford Galaxy but to get that I had to pay 150 euro extra was is that right!!

Staff were friendly and great. The car itself had some clutch problems and on the last day, all sorts of warning lights came on, making us worry. But we were able to get to the rental location fine.

Long wait to get to thé counter, then a long walk to the car to find out somebody else was already leaving with it. I had to go back and get another car.

Il est navrant de devoir patienter près de 2 heures dans la chaleur, avant d'être servi. D'autant plus que je me suis trompé de numéro ( j'avais 79 personnes devant moi ). On m'a proposé de prendre un nouveau numéro et de refaire la queue ou....accepter de payer 50 euros pour être servi tout de suite. C'est simplement scandaleux !!! Heureusement, j'ai été pris à part par un de vos agent qui m'a donné le véhicule en 10 minutes. C'est vrai qu'il y avait beaucoup de monde, mais il est bon parfois d'anticiper.

very helpful and quick staff

very easy booking process