The car was almost brand new and a good size. The counter staff were friendly. However, when we got the car the petrol tank was not full, it went down a notch before we had even left the car park. We emailed customer service immediately just to find out 2 weeks later when we returned that they don't monitor the customer service email address... The company policy is fuel full to full, but we received our car very short of full fuel.
“Charged for extra fuel despite filling tank in car return”
About Europcar:9.0/10
I waited a long time to get the car. Then I found unreported damage so I had to go back to notify staff.
Then I got charged for fuel on the return despite filling up less than a kilometre from drop off point.
“Great vehicle, service from Thrifty and simple return procedure.”
About Thrifty:10.0/10
We were early (flight change) and returned it late. The additional day's fee was very reasonable. They swapped cars to cater for us. Car was awesome with no problems experienced.
About QEEQ:9.0/10
Since we were forced to change our arrival and departure flight time (Jetstar), we needed to add a day to our booking but Easyrent couldn't manage this and told us to cancel our booking and re-book. This seems an extreme solution. In the end, we solved it with Thrifty with no issues. Apart from this, very happy with both Thrifty and Easyrent.
Staff are friendly and the airport shuttle service is excellent and drops you right off at the airport so you don't have to drag luggage from the airport car rental drop off to the actual check in.
About QEEQ:8.0/10
The international fees surprised me as the prices listed were in AUD, so be aware that they still apply
Thier system was too slow and they charged 19% surcharge on top mentioning its a location charge on Airport. Had to wait for almost 40-50 mims to pick the car.
About QEEQ:10.0/10
Overall process was good and easy, it is really cheap price than others. I would recommend others for sure.
Thrifty staff were very friendly and efficient in processing my rental. Car was nice and clean and met my expectations.
About QEEQ:10.0/10
Booking platform was nice and easy to use. Easy Cars were very good and friendly. They kept you informed all the way with the occasional reminder eg. about purchasing insurance. I had the comfort that they had the price protector though it didn't work for me. Free cancellation and price protector were very important for me and Easy Cars provided that. Easy Cars just lives up to it's name of Easy Car Rental!! Highly recommended and I will definitely be using them again
The car we got was larger than we booked. I am not used to driving a large car, so it was stressful on the first day.
They tried to sell another insurance e, even though I got one from the easy car rentals.
About QEEQ:9.0/10
No probs
Car Rental Brands Ranked AT Launceston Airport, LST
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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