TORONTO AIRPORT CAR RENTAL REVIEWS

They tried hard to upsell the insurance. The car was missing A pillar covering which resulted in loud wind-breaking noise.

Our flight was cancelled and then delayed. We booked the car to pick up at 8am, but need to delay the pick up to 6:40pm on the same day. We couldn't contact Routes to deferred the pickup time. It was stressful initially not knowing if they will keep our booking or still charge as no show. Otherwise, we are happy with the condition of the car.

I contacted QEEQ help lines couple times, they have been helpful.

El auto que alquile le hacia falta mantenimiento, gasto mucha gasolina

Buena plataforma y rapidez

Dostaliśmy auto z wyższej półki. Lepsze, większe i wygodniejsze, za te same pieniądze.

The car was great, but the counter initially said they just didn't have the car I booked for but opted for pick up trucks and smaller SUVs. I insisted that we needed the medium size SUV we booked for, which he eventually gave. The Santa Fe had great options though. Overall, a great vehicle.

You guys gave great quote for the car.

Waiting long time for shuttle pick up and the driver wasn’t helpful at all with my luggage

No

Fabulous! Love City Car and Truck Rental. Always quick, great service, beautiful new cars!

Great! Though I forgot to put the price protector on it I still managed to get a great and competitive price. :)

The shuttle bus to the airport wasn’t available on our day of return which was a bit of an inconvenience, especially when I booked it said it was.

Had to wait over 2hours from when I arrived at the counter to when I finally got my car. They didn’t have any cars available so I had to wait for one to arrive. They did end up giving me a larger size vehicle but that’s probably because they had no other options.

Easy to use

Car was very good. Spacious and easy to drive. The rental location itself in Toronto airport was hard to find. We spent almost 30 mins trying to find the right location. Drop off was relatively easy.

Easy to use app and booking is quite simplified. Customer service is also prompt and give quick resolutions.

Couldn't be happier. Staff is excellent, efficient and friendly. There was very little wait time. Highly recommend.

Fabulous booking platform. Excellent deals and great cancellation policy. Highly recommend.

My experience at Routes is always stellar. Terrific customer service, efficient and friendly. The mystery vehicle was awesome! I highly recommend Routes Rental.

I am new to Qeeq.com. Customer Service is very helpful and friendly. Other than the ap giving me a bit of a challenge, I am very happy with this new Rental experience. I am a diamond member now and have gotten amazing deals! I have a few more upcoming rentals and am looking forward to all of them.

ser bilingues o un poco de mas cordialidad ya que hay mas formas para comunicarnos

todo muy bien

No comment good service.

No comment easy to use and booking.

The SurPrice is wonderful in services. The pick-up person is friendly.

I rent here all the time. And it's always a great experience. Quick, easy, reliable, quality cars and great customer service.

Qeeq.com is a great rental car platform. Getting the diamond Membership was the best savings!!! Highly recommend.

When I picked up the vehicle I was surprised they had given me the car I wanted. Other operators have me a like for like. The service was brilliant and the professionalism of the people there was very high. I would definitely hire from this company again 100/100

Very good and efficient service with a choice of providers who have every hire company in their app. Would highly recommend this company

Good value

I specifically looked for cars that could carry a lot of luggage in the trunk, and the interface makes it very difficult to accurately assess how much luggage space one will receive. It's an important piece of information for traveling families. We ended up having to trade in the first car we received for a larger one, but ideally you could spare you customers the hassle.

I specifically looked for cars that could carry a lot of luggage in the trunk, and the interface makes it very difficult to accurately assess how much luggage space one will receive. It's an important piece of information for traveling families. We ended up having to trade in the first car we received for a larger one, but ideally you could spare your customers the hassle. I'm not sure if the provision of that information is the responsibility of Budget or Qeeq.com.

Quelques difficultés de compréhension avec personnels pas toujours bilingues.