Enterprise Car Rental

Great experience with all staff

The car was a lower class of vehicle but was good and did what I needed it to do. Good on fuel. Staff were helpful and process at pick up and drop off

There was a bit of a cue at the counter, but the people at enterprise worked their way through them pretty quickly. The car pick up was smooth and quick, we could pick our rental ourselves, as long as we stayed within our category of car booked. Return was also very quick, lots of people checking in the cars from enterprise, so it was fast, even though many checked in.

Very friendly staff, though I haven't driven many other cars and would have valued the offer of a quick overview of the car (eg how to open the fuel cap!) The car was exactly as ordered and very easy to drive.

All good maybe show customers where spare wheel / Jack is etc

I reset tire pressure button later on collection day for it to come back on the day after saying tire pressure was low again. Advised staff when they collected car that something wrong with tires. I said I thought it may have been the change in outside temperature making it that way when I collected. Realized it was something more the day it came back on and also the drive felt a bit different when it did as well. Always enjoy speaking to staff. Staff great as always.

vehicle was fine. Drop-off point details were a mistake. No drop-off point at location shown on contract. spent some time finding out correct drop-off point and then driving there. Have complained to Enterprise. £200 deposit has not yet been returned, but no reason for it to be retained

ja war gut

Good car and friendly efficient service start and finish

30分程度遅れる可能性があるので、メールしたが、返信がない。

Enterprise were fine and Phoenix and Raul tried hard to make sure I was happy.

No wait at checkin.

Easy to use, excellent service

추가요금이 577.76EUR 처음 예약한 금액은 450,985. 추가요금이 완전 많이 나왔어요. TWR 8/27/2024-9/6/2024 €5.04 / Day €50.40 EXS 8/27/2024-9/6/2024 €21.01 / Day €210.10 8월27일 출발해서 29일-30-31일에 네델란드를 여행했고 그외 일정은 독일에 있었는데 위 요금이 정당한 것인지 궁급합니다.

Car was smaller than we expected. A Fiat 500. Everything else was fine.

Wait time was a bit longer than expected

Excellent at collection and drop off. No hassle

I had initially upgraded my vehicle expecting it to provide more convenience, but unfortunately, I lost 2 days and a night due to issues with the vehicle. I am grateful for the taxi provided to Edinburgh Airport to resolve the matter, but the delay impacted my plans for that day, night and following day. Additionally, I had taken out two rentals (a van and a car), but was only informed when picking up the van that this was not allowed because of company policy. This left me unable to complete everything I had planned and I need to come back at the end of this month. All of which would have been fine if it was not for the unfortunate timing and reasons for renting the vehicles, my mother had passed and I needed to move my life back down to London. Two very stressful situations. I’ve been a loyal Enterprise customer for some time now, frequently renting from your branches at Edinburgh/Stansted Airport, Perth, and Bow. The staff at all three locations – Cameron, Elliot, Jack (Edinburgh), Katy (Perth), and Tam, Jamil, and Rob (Bow) – went above and beyond to make up for the lost time, sleep, and money during this period. I truly appreciate their efforts. Especially Cameron, he really stood out to me and helped me immensely.

Lo mejor de todo el trato del personal.

The staff were very professional and helpful. I had an issue with the van size, however Mr. Musa sorted it out professionally. Also, I would like to thank to Mr. Michael Collins who also helped me out. Moreover, all the staffs at the Enterprise branch was very polite and genuine helpful. I would recommend all of my family and friends to hire their vehicle from Enterprise. Lastly, a very special thanks to Musa again.