Bargain-Rental-Cars Car Rental

Counter staff were great. Car was ok.

No problem. Car had 333,000 kms which i thought was excessive, turns out i maybe need to keep my own cars longer!

More than happy with everything and staff very friendly and helpful.

It's a budget car rental but so much cheaper than the usual rental places! The car was perfectly fine so it was exceptional value. Pickup and dropoff easy.

Staff were knowledgable, efficient and polite. Car lived up to all expectations. Overall a great experience.

The car was just what we needed. We love having a hybrid for travelling, they work just as well as anything else. Plenty of room and so economical. The guy whom we dropped the car off to was a great guy who was really friendly ....just the person you need as your front person.

Excellent service and prices

Fast, easy & efficient service.

Prices were lower than alternative but still a lot for such an old and banged up vehicle

The pick up was confusing a) because Auckland Airport is a building site and it is difficult to find your way around and b) because staff member on phone forgot that as a visitor I had no idea what he was talking about - he assumed too much. But once I located pick up site and van arrived it all worked very smoothly. Car with very high mileage operated well and was value for money. I would highly recommend if dollars are important and you don’t mind a bit of wear and tear on the car!!

慣れない英語で円滑にコミュニケーションが取れない中、丁寧にご対応いただき感動しました！ 次回ニュージーランドに来る機会があれば必ずもう一度利用します！

car full of dent and scraped

Good place, good car. No issues

The car was great for what we wanted and staff were very helpful.

GREAT counter staff.

Car was ok. Not what we booked - It was bigger so it increased our fuel costs. Biggest problem came from the customer service when we had a problem we needed help with. We lost the keys. The car was keyless entry and push button start. BRC bascially told us to call a locksmith - any locksmith and sort it out ourselves they didnt have a preferred provider. but because of the keyless entry, locksmith could only open the car to get out lugage out . We asked BRC for a set of spare keys - they said they didnt have any and again we were on our own. Luckily there was a Suburu dealer in the town we were in and they said it needed to be towed to them and whole key system replaced. it took five days to fix, 4 days longer and $800 more because BRC didnt have a spare key for their car. they were really disinterested in helping and we were completely on our own. luckily we spoke the language and could navigate the system.

The car was older but in good condition. All staff we encountered were excellent.

All good

It was fine. No issues.

waited 1 .5 hours to be picked up as bargain rentals didnt drop car off at pick up point after hours. car was terrible going up hills and front end of car has a big problem. no apologies for delays 4 other groups same vote.