Centauro - Athens Airport Information, Car Rental Instructions & Policies

Hi there, the agent at the desk insisted on adding insurance to our car and bad-mouthed internet bookings. There was a language barrier (Greek) so we couldn’t decide whether it was necessary or not. The cost of our rental nearly doubled. Not Happy!

It took the shuttle 30 minutes to arrive and not 10 that the rental car rep informed me. Had to wait another 30 minutes before someone became available once at the office. One guy was answering the phones, another girl in front of the computer was not even looking at the people in the lobby and was chewing on a pen and talking on the phone making jokes. Once I got someone to help me, the representative said that I had to take their insurance and the insurance I already had purchased through Easyrentcars was not valid. I ended spending another 84 euro for it. Also she said if I did not take it, they would take a pre authorization of 750 euro. The only way to avoid that was to sign for their insurance. So they plain lied to me. Car gas as on 30% and not at full and the keys were thrown at me over the counter. I had to walk outside the parking lot by myself and find my car, and check for damage and figure out were is everything. By far the most unprofessional service I had. I did not have time to argue with them, since I was at a time crunch.

It was the second time, within a months period, that I was getting a car from Centauro. Both times the car was not FULL to FULL as agreed upon. Not a big deal but would prefer full to full. Other then that very good and I will give them a third try for sure.

Great car condition. Great service. Quite strict with the processes (driver has to be the one that made the reservation, credit card ONLY on his/her details), but this is not always bad. But,they also accept debit cards.

Recommend it. Very good

I was upgraded and the car was new and fast

I made the reservation through the QEEQ platform, which clearly stated that CENTAURO accepts deposit by debit card. When I went to the office to pick up the car, even though I showed the voucher that clearly stated I could pay the deposit with a debit card, the clerk insisted I needed a credit card. I finally picked up the car after about two hours, the only reason being that there was a long queue behind me because I informed that I am not going to leave the counter if I don't pick up the car. Except for this incident, everything else was fine.