SURPRICE RENT A CAR, Pristina International Airport Car Rental

SURPRICE RENT A CAR - Pristina International Airport Information, Car Rental Instructions & Policies

Store Location

Pristina International Airport - Meet&Greet,Luan Haradinaj 112,PRISHTINE,Kosovo

Telephone

0038345101102 / 0038349470900

Pickup from Branch or Car Park & After Hours Pickup

Meet and Greet service. A Surprice representative with a signboard will meet you at Parking lot nr 10. Please call 0038345101102 or 0038349470900 if you need assistancen

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -17:00	08:00 -20:30	08:00 -20:30	08:00 -20:30	08:00 -20:30	08:00 -20:30	08:00 -20:30

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Kosovo

This option applies to drivers with local driving licenses, please present your local license at the counter.

Additional Extras

To be updated

Cross Border

Free of Charge:

Taking rental cars to following countries is allowed and free of charge:
North Macedonia

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Albania Montenegro	EUR 15 per rental

It should be requested at least 7 working days prior to pick up date.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

EUR 800-1200

Theft Insurance Excess:

EUR 800-1200

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.3 mi from Pristina International Airport

FIND ME A CHEAP RENTAL

Map view of SURPRICE RENT A CAR Store Location

coordinates: 42.572778 21.035833

Guest Reviews

Total points： 7.5 / 10 Good

Vehicle condition: 7.0
Vehicle cleanliness: 9.0
Spaciousness: 8.0
Counter staff: 6.0
Pick-up location: 8.0
Drop-off location: 7.0
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

L.Mucaj
Prishtina
10 /10 Excellent
Reviewed: Thursday, April 25, 2024
My experience was absolutely amazing. The stuff were extremely polite and very knowledgeable. Although my plane landed earlier than scheduled, the guy was waiting for me at the airport. He picked me up from there and took me to the office. Explained the whole process in details, and came out with me and pointed out any minor scratches that the car had. They also upgraded my car free of charge.
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Anonymous
Prishtina
5 /10 Average
Reviewed: Thursday, April 25, 2024
The customer service was really poor, I was required to pay for my insurance twice. Once through the easyrentcars.com website but also, when I arrived at the car location pick up. I was also expecting the car to be at the airport, but rather I had to go to their office to collect it. When I received the car I was told about a crack in the windscreen, however I was not informed about the left light being broken, the windscreen wipers not working and also the music player. Being in a muddy country when it was raining, it was near impossible to see through the windscreen due to the faulty wipers. As well as this, i got a flat tyre and spent 4 hours of my holiday waiting for surprice to come and fix it. This is absolutely shocking as they did not have a reserve tyre which should be mandatory. It is a shame that I will never be renting a car from this company again.
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