ZOOM, Calgary Car Rental

3% OFF

Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ZOOM - Calgary Information, Car Rental Instructions & Policies

Store Location

11124 36 St NE Unit 2010 Calgary AB. T3N 1 A5

Telephone

＋001-587-885-8888 / 1888-317-9666

Pickup from Branch or Car Park & After Hours Pickup

The ZOOM - Calgary car rental location is located out of the airport

Please contact the staff to pick you up to ZOOM - Calgary car rental when you arrived.

After you have retrieved your luggage from the baggage area please call the location for shuttle instructions and then cross the arrivals roadway and wait at the shuttle pickup area identified as bus bay number 22 opposite to door number 6 at arrivals level. Upon arrival at the shuttle pickup area please call us directly at 587-885-8888

Return to the Store, Car Park or Key Box & After Hours Return

We provide a free shuttle service to and from the International Airport and any Hotels within the vicinity of the Airport. A Free Shuttle service is only available within the business hours. We do accept 24 hours key drop off. If we are closed please proceed to the lobby of Hampton Inn hotel located at 2021 100Ave Ne Calgary. Please park the vehicle in the hotel parking lot and hand over the keys at the hotel front desk. The hotel can provide you shuttle for $10 per vehicle. We will collect the keys once we are open and email you the receipt.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	09:00 -18:00	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00	07:00 -19:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

23 - 75 years old

Young Driver Fee applies at 23 - 25 years old with charge of CAD 20 per day approximately.

Driver's License Requirements

There is no mandatory requirments for the driver's license holiding time from this store.

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Canada

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

CAD 9.9/day

Additional driver fee

Note that all drivers must provide their valid documentation.

CAD 9.9/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

CAD 9.9/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

CAD 9.9/day

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
United States	CAD 15 per day

If travelling out of province or cross border this must be mentioned at the time of the rental. An additional charge of $10 daily will apply for out of province and $15 daily for USA travel. Zoom receives notification when vehicles cross provincial or territorial boundaries and any non-authorized travel out of province or to the USA will incur a service charge of $100 above and beyond any additional charges.

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.5 mi from Calgary Airport

Railway Stations

8.1 mi from City Hall C Train

8.1 mi from Centre Street C Train

18 mi from Somerset - Bridlewood

Hotels

0.9 mi from Acclaim Hotel Calgary Airport

1 mi from Best Western Premier Freeport Inn Calgary Airport

1 mi from Holiday Inn Hotel & Suites Calgary Airport North

Other Landmarks

8 mi from Fort Calgary

8.3 mi from Calgary Tower

8.3 mi from McDougall Centre

FIND ME A CHEAP RENTAL

Map view of ZOOM Store Location

coordinates: 51.1528359 -113.9803793

Guest Reviews

Total points： 7.9 / 10 Good

Vehicle condition: 7.6
Vehicle cleanliness: 8.1
Spaciousness: 8.9
Counter staff: 8.1
Pick-up location: 7.2
Drop-off location: 7.4
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

Anonymous
Calgary
9.7 /10 Excellent
Reviewed: Friday, April 19, 2024
The pickup and the car itself were fine. It would have been good to have information about nearby gas stations where we could have filled up before dropping off the car, because we couldn't find any close by when we were returning the car, and didn't have time to go looking around. Also, it would have been good to know that we could drop off the keys with the front desk of the hotel since we arrived early in the morning before Zoom staff was on duty.
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T
Calgary
5 /10 Average
Reviewed: Friday, April 19, 2024
The van I got was coved in bugs and it needed an oil change. The interior was dusty and had garbage from the previous rental. Their excuse was that they are busy so there is no time to wash them. It was a very old car so it was not great to drive. Does not have GPS, back up camera, or any features that come almost standard on most recent cars. People at the counter was nice enough and answered most of the question. They did not try to make the process any more enjoyable, they only did what is required.
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A.Martinez
Calgary
5.7 /10 Average
Reviewed: Friday, April 19, 2024
Had a hard time finding location since plaza confusing and no signage except small sign at store front. Had to wait for vehicle although I came early. Agent was polite and helpful. Vehicle interior was clean but exterior a bit dirty, so hard to locate scratches. Dropped off vehicle and agent was rude. Found 2-3cm scratch on rear bumper which I didn't notice until then. Blamed us and asked me to make a claim through Amex insurance. Don't think it was me and scratch was cosmetic. Can't help but feel a bit suspicious. Also, refused shuttle to airport hotel despite blurb in voucher saying shuttles offered during business hours.
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J.Arango
Calgary
8 /10 Very good
Reviewed: Friday, April 19, 2024
Watch out for hidden fees. Change of province can make your rental uneconomic
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R.Carpenter
Calgary
9.7 /10 Excellent
Reviewed: Friday, April 19, 2024
The van was great except the driver’s door didn’t respond to the lock and unlock key. We had to climb in the passenger door and reach across to open the driver door from the inside.
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S.Lemaitre
Calgary
10 /10 Excellent
Reviewed: Friday, April 19, 2024
From arrival and departure at airport, to pick up and drop off of car, excellent service, excellent care.
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M.Laurin
Calgary
8.7 /10 Very good
Reviewed: Friday, April 19, 2024
Tout était bien!! Le service en français aurait été apprécié
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Anonymous
Calgary
8.3 /10 Very good
Reviewed: Friday, April 19, 2024
Smooth process, best price
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R.Taverner
Calgary
6 /10 Average
Reviewed: Friday, April 19, 2024
The car was old & damaged, very disappointing. I was required to call my insurance agency to confirm I had coverage. I have never in all my years of car rentals had to do this. I was very annoyed by this. I needed to extend my drop off time as we were flying and I had a flight change after the booking was made. I was charged an extra day for this 2 hour difference. This is disgusting customer service.
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N.La Brie
Calgary
7 /10 Good
Reviewed: Friday, April 19, 2024
Counter staff was extremely helpful. Surprised location was off site. Did not see that when booking
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Anand Singh
Calgary
9.3 /10 Excellent
Reviewed: Friday, April 19, 2024
Excellent service
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