CENTAURO CAR RENTAL REVIEWS

Fueron muy amables. Les comenté que iba a llevar una silla de ruedas y me dieron un coche de categoría superior sin pagar más

Fue muy sencillo hacer la reserva

Not the car requested. Car provided only just big enough for pax and luggage.

September 25, 2019 to October 7, 2019. Entire rental process went very well. Not one problem and staff were great. Great rental location with clean facilities and cars. Rent from them with confidence. I have traveled to over 20 foreign countries and never had a better rental experience. Larry

The car had body damage but was safe to drive. It was clean and in good shape otherwise. The wait time was reasonable as there were a few people ahead of me. The drop was quick and efficient. Shuttle to the airport was quick. The office location was in a new spot but I found it easily following they're directions.

The booking platform was quick and easy. Never had a price drop so not sure if the price protector would have worked or not. I have no negative comments because whole process was quick and efficient.

ok

Very good experience professional staff and upgrade was given for free

L’agent lors de la récupération du véhicule de centauro était des plus désagréable (il était pressé de terminer le travail) Ces collègues autour n'étaient pas mieux ... heureusement qu’au retour nous sommes tombés sur une personne plus aimable

Worst customer service ever, stood in que for 3 hours to pick up car. Un helpful staff, car was disgustingly dirty with tire pressure light on. couldn’t complain as I would have been waiting another 3 hours to get another one.

Had to call after 20 mins to get shuttle, still had to wait 50 mins. Arrived at office and did not have correct car so had to take another and still had to wait. Car was dirty and not full of gas. Also radio cut out regularly. Rang company to extend rental and was told I was not able to over the phone, only in Office in Milano. I was in Genova. Returned just over an hour late with a full car And was charged €50 late fee. Basically 3 days rental. It’s fine for them to keep me waiting over an hour and provide poor service but not the other way round. Will not use Centurio again. Rubbish company.

The people who work in centauro are so bad and rude . Only only respect lady I think she’s form Venezuela I don’t know what’s her name .

Amazing site with good price

The car was new and in good condition. We have got an upgrade since all cars from the requested category were gone. I understand Crete is dusty due to a lot road's being unpaved.But it was not very clean in general. We had to wait for more than an hour at the airport until someone from Centauro came with the shuttle van to takes us. The drop off was very quick with no issues. Refunds of fuel and deposit all ok.

Booking was very easy and I saved some money with the rebooking option. Great and well done Easyrentcars.com! Thanks!

Although I’d purchased the upgrade insurance I was slightly perplexed by the woman at the counter who seemed to suggest my insurance wasn’t for full cover. The language barrier was difficult at particular times almost to confuse me more!

Easy to rent with!

A very long wait at collection. A really long queue. We took photos when we got the car, which we were told had no damage but on return they informed us of a mark near the front bumper. Luckily we had taken the photo so we got it all signed off. I do feel that this has now become normal procedure for a lot of companies.

Excellent car for a great price. We arrived early and were unable to get the car and the counter person was unhelpful and disinterested. We had to come back a couple of hours later to get the car on the time we scheduled it. Would have expected some help

The car itself was good. But the waits at Centauro counter for check out and in due to poor process and/or lack of staff was poor. And up selling insurance products when we had pre-purchased a gold plated package is very poor.

All the services were excellent.

The process was perfect.

The counter staff were lovely. I was very disappointed to have to pay extra for insurance.

Long queue to pick up (30mins) Scaremongering to upsell additional insurance which was more expensive than the rental! Because I didn't take insurance, didn't even tell me where to find the car just got given keys. Picked up during a storm and the car was missing a wiper! (known damage)

No complaints with easyrent, have used many times, will use again.

Voiture en très bon état très propre. Service excellent

Réservation très facile, tout est prévu à l’avance

No indication at the airport of where to wait for pickup, busy time and only 1 pickup vehicle 8 passengers at a time, slow desk process and fuel in vehicle differed from paperwork but corrected.

no problems.