CAR RENTAL REVIEWS ON CLICK RENT AT PALMA DE MALLORCA AIRPORT, PMI

The only issue we had was finding the shuttle location but other than that I was very satisfied with the rental process and the vehicle we rented. While waiting for the shuttle to bring us to the car rental office, we were reading the reviews on Click and Rent and 98% of the reviews were awful so we were very worried. But we fortunately had no issues at all. The wait for an agent was less than 30 minutes; once we got to the counter it was painless and we got the car we had been promised. We had no issues with the car which was practically new and was very good on gas and again had no issues returning it. I would definitely recommend Click and Rent.

Easyrentcars.com is an awesome platform and yes it helped me save money!

Les +: Personnel très serviable, un grand merci à la personne sénégalaise qui nous a reçu, très aimable et à compenser largement les points négatifs plus bas Voiture propre Prix très compétitif Retour de la voiture très simple Les -: La voiture n'est pas récupérée au parking de l'aéroport mais à 15min en navette. Il faut attendre cette navette et le lieu n'est pas très clair, il faut simposer sinon il faut attendre pas mal de temps avant de monter Temps d'attente conséquent pour récupérer la voiture, peut être dû au fait que c'était en début d'après-midi

On arrival we were made to take out additional insurance at the cost of 60 euros this was because he said the insurance certificate was not valid and the insurance we had was a lie. He would not let us take the car without paying the additional insurance - this was totally unacceptable and I would recommend you not use this supplier in the future.

Booking / pickup process atrocious - two hour wait, rude staff & aggressive in tone. Vehicle scratched and dented, with no parcel shelf. Drop off quick and easy, though.

I wouldn't go ear them due to the excessive time and also the hard sell given for CDW to all of the customers. 1 lady was in tears.

Similar car was a suitable replacement. Great fast service and good transport pickup and drop off from the airport. Highly recommended.

Long queues for ticketing, staff had a very indifferent attitude.

Brand new car, smooth transition from start to finish and excellent staff

Easy to use-they do all the work for you! Will definitely use again and recommend to others

Car was in excellent condition. The guy at the counter was nice but tried to sell me extra insurance which I didn’t need. Overall I was happy with the cheap price for excellent car.

Booking was easy and smooth. I bought insurance through the site which saved me from buying expensive insurance at the counter.

Voiture très agreable , Mais reste une forgonnette Aucune fenêtre à l'arriere , les enfants etouffaient

Great modern car (even offered a choice) 7 seater as described, brand new Peugeot 5008. really friendly staff and professional set-up. The location is off-site and the bus was too small with many people waiting to go to the company so, we took a taxi and come back to collect our family - this was only a minor challenge. Overall great value for money, staff and vehicles - instructions and signage to the shuttle bus stop could be much better though - not enough directions/identification.

Never use again. No signs where to collect car at airport. Pay €40 for a quicker collection...and the same for drop off, awful system. So much up selling insurance etc. Just wanted to collect car and go no add ons. Waited over 70 mins and spoke with very unprofessional and rude supervisor. Unbelievable attitude and rudeness. Never ever use again, the whole experience upset us all and nearly ruined our holiday.

Too many customers and too few staff! Shuttle bus service is poor, driver's attitude is bad! Long queues! Wasted a lot of time!

Main issue was signage to the mini bus pick up point and being aware that they were an offsite provider in the first place

They were nice but a little pushy about getting additional insurance coverage for "scratches" (even though I had bought complete coverage through AXA/ Easy Rent) but then our car (despite being in good overall condition) had scratches all over it. Made us a little paranoid and also made us wonder what they were doing with the $300 per scratch they claimed to collect if they weren't actually fixing the scratches?