REACH RENTAL CAR RENTAL REVIEWS

Virtual car rental. Agent met me at arrivals, and then at the end of the rental at departures. Seamless and convenient.

Very good service!

Great

The cleaning of the car was not good and we had a problem with the windshield washer, the water jet it wasn’t working and we had some problems with it in the trip.

Meet and greet service at las vegas airport - but didn't know that before arrival. And couldn't get through to mobile number in UK to arrange pick up when we arrived. Otherwise good .

空港でのシャトルバスピックアップに40分以上かかった。同行者の保険付保確認に半日を要した。以上が要改善点と思う。

The trip went really smooth and Reach Rental was beyond my expectations

Pretty easy to use

Clear instructions, fast reply from customers service

Great

The day before I leave home they called me to give me cell number for when I am ready. I called aftet I received my luggages. The guy AND the car were waitting me in the parking of the airport. NO waitting, NO shuttle ride. And free shuttle to airport after drop off. WOW SUPER SERVICE !

Nice service and good price

Very good rental experience - was in communication with Ran both before pick-up and return - made the transition process on both ends very quick and effortless - much better then the traditional pick-up and return process from one of the Big rental agencies .I wish my rental car experience went this smoothly for all my rentals. Thanks!

The lady waited for us even though we arrived late. Please do have a signage of your rental car place because it is very dark during the night. Hopefully you can reduce the deposit payment of the car.

The minivan that I was given was dirty, inside and outside and had a disgusting smell of smoke pervading the interior of the car. This vehicle should not be rental!

Very good experience, good service and easy to pick up the car. I will definitely come back next time

Easy and convenient to use

Everything is smooth. People are nice.

Easy to use

Everything was perfect! I expected a medium SUV and surprisingly I got a BMW X6. I was so excited to drive the car, it was just amazing!!! I didn’t have any problem at all. Thank you Reach Rental

The original car we booked has issues so they upgraded us for free. Stand out service,

Easy to book and great service.

I called the car rental company to let them know that I arrived at the airport. So the paperwork as well as the car were ready upon arrival at the facility. It took less than 10 minutes to drive off. It went very smooth too when returning the car. The same lady helped me. She was very nice and helpful. And the offered price was better than other car rental companies.

Appalling company. I couldn't find the offices for starters. The directions were non existent. I paid for a guaranteed CRV - But it wasn't available. They offered a Tiguan (which should have been fine) but it was a nail. Masking tape covering a hold on the door. The battery packed in and we were parked on a "tow" zone in San Francisco. The customer service team were on voicemail and at no point did they return the call. At all. I had to get a mechanic out to jump start the car at my expense. Eventually I heard back by text from a guy who told me to go and get the battery changed at my cost. I finally drove it to one of their offices and insisted on a new car. I got it changed to a RAV4 which couldn't have been cleaned since it was bought. It was disgusting. Dont use these people

Great rental, quick pick up and return.

傷はあったもののかえって気楽に乗れました。乗り心地は良く、力があり燃費もまあまあのシエナでした。

They asked me to cancel my rental via text 3 days prior the pick day. They said they didn't have any car or the car crashed. I refused ! Then, they told me that they found a car but I have to pay $.30/ mile after 100miles per day !!! + $1000 hold up fee. i again refused, instead of an SUV they sent a sedan I return the car 1 day prior, I haven't been reimbursed yet Very unprofessional , do not recommend

I called customer service, Arthur was super helpful. He called reach rental And confirmed my rental Amazing job