No issues with the booking, car was exactly as expected and there were no hidden fees. For a car rental company with an off-airport pickup site, it was very easy to get to and from the airport. My car battery died on the first day and they were very helpful with getting it serviced and reimbursed me for the fee I paid.
“very basic car with no features whatsoever and some things not working”
About Icerental 4x4:8.0/10
I made a reservation for a "Hyundai i20 or similar car" online. When I arrived at the place, they gave me the most basic Dacia Logan. The car did not have the most basic features a car these days has (no parking sensors, no cruise control, not even outside temperature display or even engine liquid temperature display). I did not know it's even possible to buy a car these days with so limited functions. On top of that, the speaker in the back made weird noise, the USB cable didn't charge the phone and the biggest problem, the manual AC button was blocked in one position). I even went back after driving for 2 km and I told the guy working there to exchange the car, but he refused (also being a bit rude in conversation). I would be totally fine with getting the Hyundai i20 they advertised on the website, but I would never have rented from them the car that we got, so I felt a bit cheated on.
We had an amazing holiday, but I think we would have enjoyed it more with a decent car.
Helpful staff on arrival of drop off and pick up. Great car, clean when got inside. I didn't need to use them throughout the trip but I knew what number to call if necessary. Would 100% recommend and use again.
About QEEQ:9.0/10
Booking platform was easy. There could have been an option of insurance and made it more easy to understand that but I sorted it when I got to the rental shop. Easy to use website. Would use QEEQ again.
“Great customer service and good value car rental”
About Icerental 4x4:9.0/10
24/7 office opening hours were super convenient and all staff we dealt with were helpful. The car was not brand new or super fancy but it was very good value for money and was perfect for what we needed.
About QEEQ:10.0/10
Platform was easy to use and staff were helpful with enquiries.
Car was quite old, lots of milege. Car computer gave lots of warnings, which made driving unconfortable. Upon the return of the vehicle the staff told that we should not have paid any attention to the warnings. I wish they had told that to us earlier! The outlooks of the car were ok with terribly rusty wheels.
The car was great, as were the Icerental 4x4 staff. What wasn't good was the shuttle wait to get to the car rental. It was supposed to be every 10 minutes, but was more like an hour wait, which is unacceptable.
The car had a good number of miles on the odometer, but it worked well functionally. Only issue was a passenger side wiper blade that needed to be replaced as we encountered a lot of rain.
The Dusters its a great car, the car was brand new had no issue when return the car, the only down side is the shuttle between the rental location and airport its slow little bit(45 min) we probably just arrived after the shuttle left, i recommend to drop the car a bit earlier than usually you would do. Overall, great experience, good staff explaining you option about the car etc.
The clerk at the counter insisted that we needed to purchase insurance even though I was pretty sure I already had. After picking up our car and heading to our destination I looked back through my e-mails and have an e-mail that states "avoid buying additional insurance at the counter" with a receive and proof of insurance. Upon returning the car, and bringing this, and the e-mail, to their attention they told me too bad and they would not refund me my 250+ USD.
The car was great, customer service was horrible.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Rl Bailey
-
-
-
-
View more >Lloyd
-
-
-
-
View more >C.Retezan
-
-
-
-
View more >Sarah Vickers
-
-
-
-
View more >-
-
-
-
View more >Dan
-
-
-
-
View more >-
-
-
-
View more >P.Makkonen
-
-
-
-
View more >-
-
-
-
View more >S.Concu
-
-
-
-
View more >B.Oshiba
-
-
-
-
View more >J.Brayshaw
-
-
-
-
View more >Justin Ball
-
-
-
-
View more >M.S
-
-
-
-
View more >Diego Campos
-
-
-
-
View more >Jeff Lustgraaf
-
-
-
-
View more >michael warias
-
-
-
-
View more >Alex
-
-
-
-
View more >Alex Palacios
-
-
-
-
View more >B.Geehring
-
-
-
-
View more >Car Rental Brands Ranked In Keflavik
Check out this.