Other then a few minor scratches the car ( a Hybrid Toyota Corolla) was in prime condition. The lady at pick up ( Constadina) was very helpful and suggested this car since I needed the luggage space.
Everybody was very polite and helpful at Record go.
Bravo!
We reached the car rental office much earlier than expected as the custom clearance was much smooth than expected and our flight reached the airport earlier than expected. When we requested if we can collect the car earlier (it was only 1 hr earlier ) with the offer and promise to return an hour earlier than expected time , we were told that we had to pay 15 Euros more which I declined. When I returned to the counter at the agreed pick up time later ; to my surprise the car was not ready as it had to be sent from another terminal . The waiting time was more than an hour and they did not offer any sincere apologies nor express sense of urgency . This resulted me in spending more than 2 hours in total waiting for the car ! :( .
About QEEQ:8.0/10
Booking via QeeQ was quite smooth ; though I bought comprehensive insurance too via QEEQ I was told by recordgo that it does not cover full insurance if I had cross border journey ; which was what I needed . At the end , to be on the safe side I bought insurance from RecordGo as I wanted piece of mid when I crossed the border into France . Perhaps I need to be more careful with insurance coverage on cross border journey and full support
“Scam: forced to buy an unnecessary insurance at 3 times the price of our booking!”
About Record Go:5.0/10
We had a terrible experience and got scammed by Record Go. We first waited an hour and twenty minutes in the line at the counter, on arrival. When it was our turn, they refused our Amex while on the QeeQ reservation the AMEX icon was shown to mention they accepted it (with a cryptic barely visible small print that some insurance was needed) They then made us take an insurance that was 3 times our booking price for a week! The most infuriating was that they accepted debit cards (which we had too) but the staff at the counter, even if they knew we wanted to try any other solution, didn't even mention it, to make sure we paid the high premium! This was a scam. And it's unfortunate because the rest of the service was good.
About QEEQ:10.0/10
I love Qeeq.com, and its ease of booking and finding the best car options, including specially 2 features: the car being cancellable until 48h before the pick up, and auto-rebooking when the price drop. The help desk is also really helpful and fast to answer, this is perfect service.
“Don't recommend this Company in Alicante - they're well known for robbing you blind!”
About Record Go:6.0/10
This Company is absolutely appalling. They bullied us into taking some insurance policy which we didn't need, and said that if we didn't take it, they would charge us over €1500 deposit.
We didn't get the car we booked, even though it was supposed to be guaranteed.
The staff were rude, extremely unhelpful and downright unprofessional. I definitely would never use them again.
Even on drop off, they were rude. They made me re-park the car and criticized me for not filling the car up at their designated fuel station (I assume they get a commission for that as well!)
About QEEQ:10.0/10
Love the ease with which you can book a car, just wish on the App you could filter automatic cars!!
They made me pay for pre-existed damage! I have the case opened by qeeq on that matter.
Beware of these scammers and always make them document every scratch and dent before you wheel out.
The stuff on counter and also on return fields was very nice, friendly and helpful. Instead of booked Toyota RAV4 Hybrid I got Alfa Romeo Tonale Sprint Hybrid. The car was new, clean and in an excellent technical condition. All passed nice and smooth. In T1 BCN very nice peoples work in Record Go - all is very comfortable and good organized. Thanks!
About QEEQ:10.0/10
Very simple, convenient and, as I have repeatedly seen, reliable service! I will continue to use it in the future. Thank you!
Outstanding car, new, and free upgrade. friendly and helpful counter staff, although booking process a little slow but just because several people arrived at once. Good minibus service from Airport to rental site. Well run, excellent overall
Trusted car rental company. Was not overly pushy with conprehensive insurance as i already bought from QEED. Car was very new with good performance. Will go nack again if in Atgens. Thanks.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Martin
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