From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6045471087
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6045471087
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EUROPCAR CAR RENTAL REVIEWS

Learn What Real QEEQ Customers Say About Your Car Rental Company

P.Grant

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Small SUV | Hyundai Kona or similar
Reviewed: Wed, Jan 24, 2024
“A good, efficient car hire experience at a good price.”
About Europcar: 9.0 /10
Car was better than the model I had booked.
About QEEQ: 9.0 /10
Good price. Some communication was convoluted & over-wordy. A little too much confusing and sometimes “pushy” info about joining QEEQ’s loyalty program.

V.Martinez

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Mini Van | Dodge Grand Caravan or similar
Reviewed: Wed, Jan 17, 2024
“Excellent!!! You respect what you offer, very reliable company.”
About Europcar: 9.0 /10
All persons are very kind and helpful
About QEEQ: 10.0 /10
You offer excellent prices and service. Thank you

Bruce

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Small SUV | Mitsubishi Outlander or similar
Reviewed: Wed, Jan 10, 2024
About Europcar: 8.0 /10
Car was brand new - plug-in hybrid. Problem was no AC-DC adaptor to allow fast roadside charging, so most driving was with engine, which was a shame. Long paperwork process at pick-up and long wait for service. Hard to find drop off counter at Wellington airport (it's inside, unlike the others).
About QEEQ: 8.0 /10

H.Immerman

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Compact | Kia Cerato or similar
Reviewed: Wed, Jan 10, 2024
About Europcar: 7.0 /10
The car was smaller than the one I booked - which was disappointing
About QEEQ: 8.0 /10

Dempseys56

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Small SUV | Nissan X-Trail or similar
Reviewed: Wed, Feb 28, 2024
“Excellent all round”
About Europcar: 10.0 /10
Really enjoyed this booking. Car was amazing almost brand new and all the toys incl. sat nav
About QEEQ: 10.0 /10
Perfect transaction

Mike

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Compact | Toyota Corolla or similar
Reviewed: Wed, Feb 28, 2024
“Fox is ok, hope my next booking with a different operator is better though.”
About Europcar: 7.0 /10
It was Fox rental cars. Car was ok, nothing spectacular and although it was supposed to be full it was barely on the full mark at pick up. The counter staff tried to sell me more insurance which I declined.
About QEEQ: 10.0 /10
No complaints, I was happy with the process.

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Small SUV | Volkswagen T-cross or similar
Reviewed: Tue, Jan 9, 2024
About Europcar: 9.0 /10
Car was great, although engine light came on to say it had been over-filled with oil, the washer fluid light and the tyre pressure light on our last day of hire. We hadn't driven very much so presumably these things had not been checked before the car was issued to us. Otherwise, car was great - clean and the size we were expecting. Service was good at the airport as well once you had used their phone for an advisor to attend.
About QEEQ: 10.0 /10
All great, booking was easy. No problems.

R.Botha

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Large SUV | Toyota Fortuner or similar
Reviewed: Tue, Jan 9, 2024
“All good with a great price, thanks”
About Europcar: 9.0 /10
The park sensors did not work.
About QEEQ: 10.0 /10
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N.KOIDE

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Economy | Nissan Almera or similar
Reviewed: Tue, Feb 27, 2024
“現地スタッフのサポート体制、価格が安いのが魅力、車輌の程度は良くなく、価格相応。”
About Europcar: 8.0 /10
予想以上に傷だらけの古い車だった。 日本語堪能な現地スタッフのサポートあり安心。
About QEEQ: 10.0 /10
保険価格が当初提示より最終金額が高くなっていた。 保険が別途保険会社と直接契約がわかりにくかった。わかっていれば入らなかった。
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Bruce Perry

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Wagon | Mercedes-Benz cla 200 or similar
Reviewed: Thu, Jan 18, 2024
“Excellent all round”
About Europcar: 10.0 /10
Excellent service at pick up and drop off
About QEEQ: 10.0 /10
No issues at all

Jeff Z

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Small SUV | Toyota C-HR or similar
Reviewed: Thu, Jan 11, 2024
“Good but difficult”
About Europcar: 6.0 /10
It's been ten days and I still haven't gotten my deposit refund. And The drop off point is difficult to find. We do not know where is the office. The office in The airport is closed when 6 pm.
About QEEQ: 8.0 /10

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Compact | Suzuki Swift Sport or similar
Reviewed: Thu, Feb 29, 2024
About Europcar: 7.0 /10
We arrived 35 minutes before scheduled pickup time. It was not busy at the counter. They still made us wait until the precise pickup time. Not a second sooner
About QEEQ: 8.0 /10

J.MAUVE

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Economy | Volkswagen Polo or similar
Reviewed: Thu, Feb 29, 2024
About Europcar: 8.0 /10
all good nothing to report

K.Monopoli

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Mini | Kia Picanto or similar
Reviewed: Sun, Jan 14, 2024
About Europcar: 10.0 /10
The lady that helped me was incredible, super helpful and very friendly.
About QEEQ: 10.0 /10

K.VOON

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Compact | Perodua Bezza Guaranteed model
Reviewed: Sat, Jan 13, 2024
“Smooth and easy!”
About Europcar: 9.0 /10
Car was generally well-maintained and also came with a child seat as requested. Pick up and drop off process were very smooth and seamless. Overall a good experience.
About QEEQ: 10.0 /10

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Small SUV | Kia Niro or similar
Reviewed: Mon, Jan 15, 2024
“Service qeeq.com excellent mais problème avec location véhicule électrique avec Europcar Auckland”
About Europcar: 9.0 /10
Bonjour nous avons eu un problème non pas avec le véhicule upgtafé ( payant) électrique mais avec l'impossibilité de recharger aux bornes car il faut télécharger des applications uniquement disponibles sur le store NZ. Donc on s'est retrouvé coincé à Hamilton avec l'obligation de retourner à Auckland et de changer de véhicule pour du diesel !!! En revenant à l'aéroport ( une journée de perdue) le personnel d'Europcar à reconnu que l'information pour obtenir une application spéciale permettant de recharger aux bornes pour les non résidents en Nouvelle-Zélande louant chez Europcar ne nous avait pas été transmise. Pire, le jeune homme au départ nous avait dit qu'il suffisait d'une carte bancaire pour recharger aux bornes partout en Nouvelle-Zélande, ce qui est absolument impossible. Reconnaissant leur erreur, ils nous ont donné un Pick up ford Ranger diesel à la place, très bon véhicule mais dont nous n'avions pas vraiment besoin pour 2 alors que nous souhaitions le remboursement de la journée perdue pour revenir à Auckland avany que la charge de la batterie ne soit épuisée. À noter que nous sommes restés plus d'une heure au téléphone avec l'assistance europcar avant de décider de retourner à Auckland et que les 3 personnes qui se sont succédées ont été incapables de donner la bonne information et de résoudre le problème. L'upgrade nous a coûté plus du double et nous sommes vraiment déçus que leur erreur n'ait pas été financièrement prise en compte. En revanche, rien à dire du côté de qeeq.com dont le service et l'application sont formidables.
About QEEQ: 10.0 /10
rien à dire du côté de qeeq.com dont le service et l'application sont formidables.

Nikkita

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Luxury SUV | Ford Everest or similar
Reviewed: Mon, Jan 15, 2024
About Europcar: 10.0 /10
Pick up and drop was quick and easy. Car was new and perfect for our trip, opted for a larger SUV so that we had a bit more comfort and was super happy with the price and glad we made that choice.
About QEEQ: 10.0 /10

A.HAYASHI

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Pickup Truck | Ford Ranger or similar
Reviewed: Mon, Jan 15, 2024
About Europcar: 8.0 /10
素晴らしい最新の車でした。 荷台や室内に前者の残したボトルなどがあった。
About QEEQ: 8.0 /10

J.Forrest

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Standard | Toyota Camry or similar
Reviewed: Fri, Mar 1, 2024
“Easy going experience”
About Europcar: 9.0 /10
Good car. Some smoke smell in the vehicle.
About QEEQ: 10.0 /10

Matthew

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Economy | Mazda 2 or similar
Reviewed: Fri, Jan 19, 2024
“Good car rental with good price”
About Europcar: 8.0 /10
Very detailed explanation when pick up at check in. Car is very clean as Japanese standard.
About QEEQ: 8.0 /10
Nothing too special, delivered what it should deliver

Check out this.

Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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